CRM Architect – Salesforce

Experience: 7–11 Years

Location: Pune / Bangalore / Chennai / Kochi

Work Mode: Hybrid

Job Summary

We are looking for an experienced CRM Architect – Salesforce to lead Salesforce architecture, technical governance, and enterprise integration initiatives. The ideal candidate will have solid expertise in Salesforce platform architecture, Sales Cloud, Revenue Cloud Advanced, Data 360, and mobile solutions.

The candidate will be responsible for defining scalable, secure, and high-performing Salesforce solutions aligned with enterprise architecture standards and business objectives. This role requires close collaboration with business stakeholders, product owners, enterprise architects, and technical teams to drive architectural decisions and platform modernization.

Key Responsibilities

Salesforce Architecture & Technical Governance

- Own end-to-end Salesforce architecture and technical governance across Sales Cloud, Revenue Cloud Advanced, Data 360, and Mobile.
- Define domain architecture, target-state architecture, technical roadmaps, and solution design principles.
- Establish Salesforce platform standards, reusable design patterns, and architectural best practices.
- Review and approve solution designs, ensuring scalability, security, performance, and maintainability.
- Define Salesforce data models, security models, automation strategies, and extensibility patterns.
- Identify technical debt, modernization opportunities, and platform optimization initiatives.

Enterprise Integration

- Lead Salesforce integration initiatives within a highly integrated enterprise environment.
- Design and oversee integrations with enterprise applications such as SAP, Informatica, Workday, and Microsoft Fabric.
- Ensure interoperability, data consistency, integration reliability, and adherence to enterprise integration standards.
- Identify and resolve architectural conflicts, integration risks, and technical dependencies.

Revenue Cloud Advanced





- Define scalable architecture and solution designs for Revenue Cloud Advanced.
- Establish product and pricing strategies, approval workflows, guided selling, and complex quoting solutions.
- Address performance, scalability, and maintainability considerations for complex quoting processes.
- Ensure alignment between Revenue Cloud architecture and business requirements.

Platform Engineering & DevOps

- Define Salesforce org strategy, environment management, and deployment standards.
- Establish DevOps practices, branching strategies, release management processes, and test strategies.
- Ensure appropriate technical documentation, version control, quality assurance, and deployment governance.
- Promote reusable components and consistent development standards across Salesforce implementations.

Stakeholder Management & Enterprise Architecture

- Partner with product owners and business stakeholders to translate business outcomes into technical requirements and architecture decisions.
- Collaborate with enterprise architects to understand current-state and target-state architectures.
- Support enterprise roadmap execution and ensure solutions follow approved architectural direction.
- Identify domain-level risks, define mitigation strategies, and track remediation activities.
- Communicate architectural decisions, technical trade-offs, and recommendations to relevant stakeholders.

Required Skills & Qualifications

- 7–11 years of relevant experience in Salesforce development, technical architecture, solution design, or CRM architecture.




- Strong hands-on expertise in Salesforce platform architecture and technical governance.
- Experience with Salesforce Sales Cloud and Revenue Cloud Advanced.
- Knowledge of Salesforce Data 360 and Salesforce Mobile solutions.
- Strong understanding of Salesforce data modelling, security architecture, automation, and extensibility.
- Experience with Salesforce integrations involving SAP, Informatica, Workday, Microsoft Fabric, or similar enterprise systems.
- Knowledge of Salesforce Flow, Apex, and the decision-making process for selecting appropriate automation approaches.
- Experience defining Salesforce DevOps practices, CI/CD, branching strategies, release management, and testing standards.
- Strong understanding of scalability, performance optimization, technical debt management, and enterprise architecture principles.
- Excellent stakeholder management, communication, analytical, and problem-solving skills.

Preferred Qualifications

- Experience in enterprise-scale Salesforce implementations.
- Exposure to Revenue Cloud Advanced product configuration, pricing, approvals, and complex quoting.
- Familiarity with enterprise architecture frameworks, integration patterns, and platform modernization.
- Experience collaborating with cross-functional teams across business, product, engineering, and enterprise architecture.

Ideal Candidate Profile A technically strong Salesforce architecture professional who can balance business requirements with enterprise standards, lead complex integration initiatives, establish platform governance, and deliver scalable Salesforce solutions. Application Instructions: Interested candidates can share their updated resumes, current location, total experience, relevant Salesforce architecture experience, and availability.

Pay: ₹80,000.00 - ₹120,000.00 per month

Experience

- Salesforce development: 7 years (Required)

Work Location: Hybrid remote in Pune, Maharashtra

📌 CRM Architect – Salesforce (Pune)
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