Key Responsibilities:

- Interact with students and parents to provide information about courses, programs, and admission procedures.

- Understand students’ educational goals and recommend suitable programs.

- Maintain accurate records of student interactions and follow-ups.

- Assist in organizing counselling sessions, seminars, and workshops.

- Coordinate with internal departments for smooth student onboarding.

- Support the counselling team in achieving admission and conversion targets.

- Handle inquiries via phone, email, and walk-ins professionally.

Required Skills & Qualifications:

- Graduate or Postgraduate in any discipline.

- 1 – 5 years of experience in counselling, customer service, or a related role (education industry preferred).

- Excellent spoken and written English communication skills.

- Robust interpersonal and listening skills.

- Basic computer proficiency (MS Office, CRM tools preferred).

- Positive attitude, patience, and willingness to learn.

Skills

- counselling
- upsc

📌 Counsellor - Lucknow
🏢 Drishti
📍 Lucknow