Company Description Indiana Commerce is a specialized E-Commerce solutions provider offering end-to-end services tailored to the needs of modern businesses. Since 2022, the company has partnered with emerging and mid-level retailers, wholesalers, and manufacturers to drive growth through account management, marketplace integration, brand development, marketing strategies, and logistics optimization.

Indiana

Commerce operates as an extended team for its clients, focusing on strong, collaborative relationships and measurable results. Leveraging deep expertise in the E-Commerce landscape and the latest tools and software, the company delivers efficient, secure, and scalable solutions. Applicants can expect to join a dynamic, growth-oriented environment dedicated to building impactful digital commerce experiences.

Role Description The Community & Brand Relations Manager is a full-time remote role responsible for strengthening Indiana Commerce’s presence across online and offline communities while enhancing brand awareness and trust. This role involves engaging with partner communities, customer groups, and industry networks through social platforms, forums, and direct outreach. The Manager will plan and coordinate community initiatives and events, support brand campaigns, and collaborate with sales and marketing teams to ensure consistent messaging and positioning.

Daily tasks include managing community communication channels, responding to inquiries and feedback, nurturing strategic relationships,



and preparing reports on engagement metrics and brand sentiment. The role also includes identifying collaboration opportunities, supporting public relations activities, and contributing ideas to improve overall brand visibility and reputation.

Qualifications

- Candidates should possess robust Community Engagement skills, including building, nurturing, and moderating online and offline communities.
- Candidates should demonstrate excellent Communication skills, with the ability to convey clear, consistent, and inclusive messages across multiple channels.
- Candidates should have Sales-related skills, such as relationship building, lead nurturing, and supporting revenue-generating initiatives in collaboration with sales teams.
- Candidates should possess Public Relations skills, including media outreach support, reputation management, and coordination of brand communications.
- Candidates should have Event Planning skills for organizing virtual and in-person community events, webinars, and brand activations.
- Relevant qualifications include experience in E-Commerce, marketing, or community management; familiarity with social media platforms and CRM tools; and strong analytical capabilities to interpret engagement data.
- A bachelor’s degree in Marketing, Communications, Business, or a related field is preferred, along with the ability to work independently, collaborate with cross-functional teams, and manage multiple projects in a remote environment.

📌 Community & Brand Relations Manager (India)
🏢 Indiana Commerce
📍 India