Mangwale is looking for a confident and good-communicating Cold Calling Executive whose primary responsibility will be to make outbound calls to potential customers and introduce them to Mangwale's services.
The candidate will focus exclusively on calling prospects, explaining the benefits of Mangwale, generating interest, and encouraging potential customers to try the platform.
Key Responsibilities
- Make outbound calls to potential customers using the contact lists provided by the company.
- Introduce Mangwale and explain its food delivery and local delivery services.
- Communicate the perks of using Mangwale in a simple and convincing manner.
- Encourage interested customers to download and use the Mangwale app.
- Handle basic customer questions and common objections during calls.
- Follow the calling script and communication guidelines provided by the company.
- Maintain a professional and polite approach during every call.
- Make follow-up calls to interested proCold Calling Executivespects as directed.
- Achieve daily calling targets and work towards customer acquisition targets.
- Share call outcomes and progress with the reporting manager.
Required Skills
- Good verbal communication skills.
- Confidence in speaking with new people over the phone.
- Basic understanding of smartphones and mobile applications.
- Ability to explain information clearly and handle objections politely.
- Patience, consistency, and a target-oriented approach.
- Freshers are welcome to apply.
Scope of Work This is a pure outbound calling role. The candidate will not be responsible for field sales, delivery operations, order management, vendor onboarding, or general back-office work.
The primary focus is to make calls, generate customer interest, and encourage potential customers to use Mangwale.
Performance Expectations
- Daily outbound call target as assigned by the company.
- Quality and professionalism of calls.
- Number of interested prospects generated.
- Customer conversions resulting from calling efforts.
- Consistent achievement of assigned calling targets.
Who Can Apply? Candidates who enjoy talking to people, are comfortable making repeated phone calls, and want to build experience in telecalling and customer acquisition are encouraged to apply.
Join Mangwale and help more customers discover a convenient local delivery platform through effective telecalling.