Clinic Manager – Roles & Responsibilities

Oversee the day-to-day operations and overall functioning of the clinic.

Assist in managing and supervising clinic staff to ensure smooth workflow and productivity.

Manage client appointments, enquiries, follow-ups, and customer relationships.

Make regular calls to clients for appointments, follow-ups, feedback, reminders, and lead conversion.

Maintain regular client follow-ups and ensure proper tracking of leads and appointments.

Monitor and support sales, client conversions, and achievement of clinic targets.

Ensure a high standard of customer service and client satisfaction.

Handle client concerns, complaints, and feedback professionally and ensure timely resolution.

Monitor staff attendance, discipline, performance, and daily responsibilities.

Ensure proper hygiene, cleanliness, grooming, and overall upkeep of the clinic.





Maintain and monitor inventory, stock, equipment, and clinic supplies.

Maintain accurate records related to clients, appointments, sales, staff, and daily operations.

Ensure compliance with company policies and procedures.

Coordinate with management regarding operational requirements, staff performance, and clinic requirements.

Prepare and review daily/weekly reports and provide updates to management.

Train and guide staff wherever required to improve service quality and operational efficiency.

Carry out any additional responsibilities assigned by management.

Pay: ₹14,000.00 - ₹52,000.00 per month

Perks

- Cell phone reimbursement

Work Location: In person

📌 Clinic Manager (Colaba)
🏢 Epsom Wellness and Longevity
📍 Colaba