About The Murphy Studio The Murphy Studio is a bespoke design and production house specializing in luxury wedding invitations, personalized stationery, illustration, and surface design. We work with clients to transform their ideas into thoughtfully designed, beautifully executed products, delivering a seamless experience from the initial enquiry to final delivery.

We are looking for a confident, articulate, and proactive professional to manage client relationships, drive sales conversions, and coordinate client projects.

The ideal candidate will be comfortable engaging with prospective clients, understanding their requirements, following up on business opportunities, and converting enquiries into confirmed orders. The role also involves coordinating with internal teams to ensure projects progress smoothly and clients receive a consistently high standard of service.

Key Responsibilities

1. Client Relationship Management

- Handle incoming enquiries through calls, WhatsApp, email, and other communication channels.
- Understand client requirements, preferences, budgets, and timelines.
- Build robust client relationships through personalized communication and timely follow-ups.
- Address client queries and ensure a professional, responsive, and positive experience.

2. Sales & Lead Conversion

- Engage with prospective clients and follow up consistently to convert enquiries into confirmed orders.
- Explain the studio's offerings, understand client needs, and communicate relevant solutions.
- Prepare and share quotations, proposals, and other sales-related information.
- Track leads, follow-ups, conversion status,



and pending opportunities.
- Identify opportunities for repeat business, referrals, and additional sales.
- Maintain an organized pipeline of prospective clients and ensure timely follow-through.

3. Project & Order Coordination

- Coordinate with design and production teams to communicate client requirements accurately.
- Track project timelines, milestones, approvals, and pending client inputs.
- Follow up with internal teams to ensure deadlines and delivery commitments are met.
- Keep clients informed about project progress and anticipated timelines.
- Coordinate client feedback and resolve issues in collaboration with the relevant teams.

4. Reporting & Administration

- Maintain accurate records of client interactions, enquiries, quotations, and confirmed orders.
- Prepare updates on sales performance, pending leads, and conversion status.
- Maintain organized client databases and follow-up trackers.
- Identify opportunities to improve sales follow-ups, communication, and internal coordination.

Skills Required

- Excellent verbal and written communication skills.
- Strong interpersonal, persuasion, and negotiation abilities.
- Confidence in client interactions and sales conversations.




- Ability to follow up proactively and work towards conversion targets.
- Strong organizational skills and attention to detail.
- Ability to manage multiple clients and priorities simultaneously.
- Proficiency in MS Excel, Google Sheets, email, and basic documentation.
- A proactive, solution-oriented, and customer-focused approach.

Who Should Apply?

- Candidates with 1–3 years of experience in client servicing, sales, business development, customer relationship management, or a similar role.
- Candidates who enjoy interacting with clients, building relationships, and converting enquiries into business.
- Professionals who can balance sales responsibilities with client communication and internal coordination.
- Candidates with experience in luxury retail, hospitality, wedding services, events, or premium customer service will be preferred.
- Candidates must be comfortable working full-time from our office at SB Road, Pune.

Why Join Us?

- Work with a premium brand specializing in bespoke wedding and luxury design products.
- Gain hands-on experience in sales, client relationship management, and project coordination.
- Collaborate closely with designers and production professionals.
- Develop skills across business development, client servicing, and project execution.

Pay: ₹180,000.00 - ₹400,000.00 per year

Benefits

- Paid sick time
- Paid time off

Application Question(s):
- What is your Expected Salary?
- What is your Current Salary?

Language:
- English (Required)

Work Location: In person

📌 Client Servicing & Sales Executive (Pune)
🏢 The Murphy Studio
📍 Pune