24 Oct
|
NoBroker
|
Bengaluru
24 Oct
NoBroker
Bengaluru
About the Company:
NoBroker is World's Largest NoBrokerage Property site offering end to end services in the real estate space. We are also Indias First Prop-Teah unicorn with a billion dollar valuation.
At NoBroker Builder Channel, we provide seamless experience to future homeowners. We cater to 6
major geographies now - Bangalore, Mumbai, Pune, Hyderabad, NCR, and Chennai.
About the Role
CRM RM’s will ensure end to end process compliances from booking to registration. This includes generating referrals, managing cancellations and stakeholder management.
Key Responsibilities:
- Collaborate with the sales, customers, and business development team to verify all property
- bookings and ensure accuracy of information.
- Oversee the registration process, ensure all necessary documents are provided by customers
- and conduct regular follow ups for the completion of registration
- Act as a point of contact for customers facing issues or queries related to loans.
- Collaborate with the relevant teams to identify cross-selling opportunities and develop strategies
- to promote additional services or properties to existing customers.
- For customers looking to cancel the booking, understand the reasons for cancellation and
- explore possibilities for retention or alternative solutions.
- Engage with registered customers and generate referrals.
- Maintain and record all forms of customer interactions for compliance reasons.
Pre-Requisites :
- Bachelor's degree in business administration or a related field (preferred)
- Excellent communication and interpersonal skills
- Robust organizational and multitasking abilities
- Proactive problem-solving skills and ability to handle escalations effectively
- Ability to work independently as well as collaboratively in a team environment
- Proficiency in using MS Office and Google suite applications.
- Good locality understanding.
- Fluency in the local language and English.
- Working Days: 6 days
Role: Customer Engagement, Industry Type: Real Estate, Department: Sales & Business Development, Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills SalesSales SupportTele / Inside Sales Business DevelopmentResidential Properties
📌 Client Relationship Manager (Bengaluru)
🏢 NoBroker
📍 Bengaluru