Group Company: Sundaram Finance Limited

Designation: Non Sales

Office Location:

Position description: • Compliance with defined quality standards • Audit success rate • Zero major non-conformities • Audits completed as per schedule • Reduction in audit observations • Compliance score improvement

• Reduction in defect leakage • Timely identification of deviations • Corrective action turnaround time • Accuracy of quality reports • Data-driven improvements implemented • Issue resolution time • Reduction in recurring defects

• Documentation completeness • Audit-ready documentation availability • QMS compliance level • Successful certification audits • CAPA closure within SLA • Recurrence rate reduction • Training completion rate

• Improved process compliance • Process improvement metrics • Defect reduction percentage

Primary Responsibilities:

- Knowledge: ISO 9001, CMMI, Six Sigma, SPC, QMS frameworks Skills: Process documentation, audit handling, quality planning Experience: Minimum 3 years in QA/QC in software/product development Knowledge of SDLC/PDLC methodologies Ability to interpret technical specifications Experience in internal/external audits. Root Cause Analysis (RCA),



CAPA methodologies Process monitoring tools Data analysis capability Robust analytical skills Experience with quality metrics & reporting Knowledge of SPC techniques Strong communication skills Stakeholder management Conflict resolution ability Documentation standards knowledge Report preparation skills QMS documentation experience Knowledge of QMS implementation lifecycle Exposure to ISO certification processes RCA tools (5 Whys, Fishbone) Risk assessment knowledge Training facilitation skills Knowledge of quality standards Six Sigma / Lean concepts preferred

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Reporting Team

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Educational qualifications preferred

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📌 Call Centre (Chennai)
🏢 Sundaram Finance
📍 Chennai