Education: Graduate

Experience: 3-6 years of overall sales experience with at least 3 years in auto-financing (Current car)

Skills and Competencies:

· Knowledge of Auto loan business

· Interpersonal skills

· Communication skills

· Team management skills

· Customer First

· Negotiation and influencing skills

· Analytical Thinking

Achieving Sales Penetration & Team Management:

· Plan & allocate monthly target to FE by driving them to achieve the sales target assigned for the locations.

· Monitor performance and targets of FEs to ensure company targets are met

· Train and Motivate team to keep them abreast on the new product launches and on the achievement of organizational objectives & goals

Relationship with internal & external Stakeholders:

· Maintain strong business relations with dealer partners to drive business for TFSIN

· Develop relationships with dealer staff and provide them with the required training to enhance dealer sales and TFSIN retail sales.





· Engage with Credit team for approval and processing of files in defined TAT

· Provide support to Collections team for delinquent cases and related activities (Missed EMIs, bounced cheque, TDS refunds etc.)

· Maintaining healthy mix of portfolio

· Closely work with TKM sales team to cater to their requirements such as designing and rolling out schemes that enable incremental dealer business

Customer Delight

· To ensure high quality post sales customer service

· Provide best possible solution to customer as per customer’s requirement

· Exceed customer’s expectations to become their first preferred car finance partner

KPIs

· Achieve Team Sales Target

· VAS penetration

· Credit approval TAT

· PDD hygiene Norms meeting

· TKM feedback

· Timely dealer payouts

· Customer Service

📌 Business Development Manager (Bhubaneswar)
🏢 Toyota Financial Services India
📍 Bhubaneswar