Job highlights

- Qualifications: . Graduate in any discipline. 1-3 years of experience in business development or inside sales.

Disclaimer: This job posting and Location has been aggregated from external source

- Skills Required: .

Job Summary:

Responsible for identifying and reactivating inactive clients, handling new business inquiries, and converting potential leads into active customers. The role requires proactive client communication, efficient follow-ups, coordination with internal teams, and maintaining accurate lead data for reporting and analysis.

Key Responsibilities:

1. Inactive Client Reactivation

- Analyze databases to identify inactive clients.

- Understand reasons for inactivity (pricing, service issues, competition).

- Re-engage clients through personalized communication.

- Offer revised pricing or service terms (after internal discussion).

- Schedule regular follow-ups to drive conversion.

1. Recent Business Query Handling

- Respond promptly to inquiries received via email, calls, website, or social media.

- Qualify leads based on product requirements, volume, location, etc.

- Share product information, pricing, and samples as per company policy.

- Coordinate with pricing and CRM teams for client-specific requirements.

- Track all lead stages in CRM/Excel.

1. Follow-ups Lead Conversion

- Maintain consistent follow-up with both inactive and new query clients.

- Push for sample feedback, pricing acceptance, and order finalization.





- Close leads in a timely and structured manner.

- Escalate concerns or bottlenecks to seniors for faster resolution.

1. Coordination Handover

- Share converted leads with the sales/CRM team for further processing.

- Coordinate internally for rate finalization, documentation, or credit approvals.

- Ensure smooth transition of account from lead stage to customer.

1. Reporting Analysis

- Maintain and update lead tracker and follow-up sheet regularly.

- Share weekly and monthly reports on lead status, reactivations, and conversions.

- Analyze trends in client drop-off and feedback for internal improvement.

1. Market Intelligence

- Gather insights on competitors, market trends, and client preferences.

- Share feedback with management to improve offerings.

Skills Required:

- Excellent verbal and written communication

- Solid follow-up and client relationship skills

- Basic knowledge of CRM tools, Excel/Google Sheets

- Good analytical and problem-solving ability

- Understanding of sales lifecycle and customer behavior

Qualifications:

- Graduate in any discipline

- 1-3 years of experience in business development or inside sales

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Business Development Executive (New Delhi)
🏢 AJANTA SOYA
📍 New Delhi