OPPORTUNITIES TO LEARN

- Requirement Gathering: Work with managers, employees, and end-users across departments to gather, clarify, and document business needs and functional requirements.
- Process & Documentation: Prepare transparent requirement documents, user stories, flowcharts, and wireframes using tools such as Excel, Word, Confluence, and Draw.io to represent processes and system designs.
- Agile Delivery Support: Manage and update tasks in JIRA, support sprint planning and backlog grooming, track progress, and help ensure smooth collaboration between developers and stakeholders.
- Stakeholder Coordination: Liaise with cross-functional teams, participate in daily stand-ups, and help identify and resolve blockers to ensure timely delivery.
- Testing & Validation: Support user acceptance testing (UAT) by validating that developed features align with documented requirements.
- Continuous Improvement:



Flag process gaps and suggest practical improvements as the ERP system evolves.

MUST-HAVE SKILLS

- Strong communication and analytical thinking, with the ability to break down problems and ask the right questions.
- Working knowledge of documentation tools comfortable with Excel and Word, with exposure to JIRA, Confluence, or similar platforms.
- A proactive learner with an ownership mindset – willing to pick up new skills quickly and work independently when required.

GOOD TO HAVE

- Prior exposure to logistics, freight forwarding, or supply chain operations.
- Basic understanding of ERP systems or software development lifecycles.
- Familiarity with process-mapping or wireframing tools (e.g., Draw.io, Figma, Visio, Moqups).

📌 Business Analyst Intern (Mumbai)
🏢 GRT Shipmanagement
📍 Mumbai