· To receive patient’s admission slip given by the doctors.

· To give out the estimation of admission to the patients in coordination with doctors.

· To allot rooms as per patient's choice and availability in coordination with housekeeping and nursing staff on the floor.

· To admit the patient in HIS and complete the admission process. To put required remarks and notification in the system for smooth billing.

· To guide the patient to Billing counter for deposit payment.

· To check with TPA desk about patients pre authorization.

· To explain the patients’ rights and responsibilities, general guidelines, visiting hours etc to the patient.

· To handover the patient visitor’s and attendant’s passes.

· To answer queries and to provide information directly to the person or over telephone. For e.g. availability of doctors, fixing up an appointment, handling inquiries etc.





· Deposit slip is raised by the Admission counter and to give instructions regarding payment.

· To confirm with the house- keeping and wards regarding the readiness of the room before sending the patient.

· Explain hospital regulations to patients, concerning visitors and visiting hours, ICU shifting policies, room upgradations, downgradations, room availability etc.

· To arrange patient escort to respective room after admission.

· To post the consultation and IP service entries from ward on daily basis. Especially in night time when patient’s discharge is planned.

· To audit the IP entries time to time especially discharge of the patient is planned.

📌 Billing (Anand)
🏢 Zydus Hospitals Group
📍 Anand