Job highlights

- The role will be for sales and aftersales,parts,factory account team so constantly engae with them for any modification /support needed and take it up supplier and implement in given timelines . Should also BYD India IT team in case of their requirement needs additional resourse in critical times . ",

","roles_responsibilities":" Head - customer relations - National role

Responsibilities -

Handling dealer queries and complaints on DMS issues faced and resolve within SLA timelines

Work closely with DMS supplier in running the DMS without any trouble at BYD india and BYD dealership

Actively involve in traning with supplier and ensure all persons using DMS are sufficiently tranined

Actively liason with dealers to add new role holder and remove left roles holders to keep DMS upto date

Train internal BYD India team current and old ensure they are able to pick up reporting for the areas The role will be for sales and aftersales, parts, factory account team so constantly engae with them for any modification /support needed and take it up supplier and implement in given timelines

Should also BYD India IT team in case of their requirement needs additional resourse in critical times

",

📌 Asst Manger/Dy Manager- After Sales (Mumbai)
🏢 BYD INDIA
📍 Mumbai