1. Competency- Result Orientation

Definition-

Works with the team to develop creative strategies to surpass sales and persistency goals

Holds self and team accountable for achieving results (KPI), overachieving incentives and takes corrective action when needed

Continuously looks for ways to improve sales, renewal processes and increase efficiency

Skillset required-

Strategic Planning, Ownership, Innovation, Goal Alignment, Performance Excellence

1. Competency - Sales Orientation

Definition-

Deeply understands the life insurance market and competitive landscape

Crafts tailored sales strategies to effectively target different customer segments

Mentors and trains junior sales staff on effective sales techniques

Consistently exceeds sales targets and contributes significantly to organizational growth

Skillset required-

Market Expansion, Strategic Selling, Product Expertise, Growth Planning, Sales Leadership

1. Competency- Customer Delight

Definition-

Leads the development and execution of customer delight strategies and initiatives

Fosters a customer-centric culture within the sales team and organization

Collaborates with cross-functional teams to enhance customer experience





Tracks and reports on key customer satisfaction metrics to drive continuous improvement

Skillset required-

Customer Insight, Service Innovation, Relationship Excellence, Experience Improvement, Coaching

1. Competency- Work Ethics

Definition-

Promotes a culture of integrity and ethical behavior within the team

Ensures sales practices comply with relevant laws, regulations, and industry standards

Provides guidance to sales representatives on ethical dilemmas and decision-making

Takes prompt action to address any unethical conduct or misconduct towards brand values

Skillset required-

Ethical Leadership, Compliance Management, Trust Building, Transparency, Value Alignment

1. Competency - People and Team Leadership

Definition-

Communicates a clear vision and strategy for the team to achieve organizational objectives

Motivates and inspires the team to perform at a high level

Delegates tasks and responsibilities effectively to leverage team members' capabilities

Provides constructive feedback and coaching to help team members develop their skills

Skillset required-

Motivation, Mentoring, Change Management, Collaboration, Talent Growth ion*#

📌 Associate Regional Head - DD prime (Hyderabad)
🏢 Bharti AXA Life Insurance
📍 Hyderabad