Key Responsibilities:

- Handle inbound and outbound calls professionally with strong communication skills

- Adhere to login and production hours:

- Total: 10:00 hrs

- Production: 9:00 hrs

- Maintain punctuality and follow break schedules

- Shift Timings:

- Male employees: 24/7 rotational shifts

- Female employees: Rotational day shifts

- Stay updated with process knowledge and daily updates

Skills Required

- Robust verbal and written communication

- Customer-centric approach with problem-solving ability

Employment Type: Permanent.

- Working days after training: 5 days with 2 days rotational weekly off.

- Mode of work: DivyaSree Omega Building,Block C, First Floor, Tech Mahindra LTD.

📌 Associate Customer Support Voice (Hyderabad)
🏢 Tech Mahindra
📍 Hyderabad