Job highlights

- Managed by: Director,Digital Innovation Impact . Contract: Permanent,full time . Job Summary .
- Strong insight generation with a good understanding of technology policy and system change
- Experience

Job Details

- Job title: Artificial Intelligence Consumer Rights Specialist
- Location: Remote (with option for co-working space provided 2 days per week)
- Managed by: Director, Digital Innovation Impact
- Contract: Permanent, full time Job Summary

The Artificial Intelligence Consumer Rights Specialist is a critical role, created to meet the Consumers International digital programme strategy. The Artificial Intelligence Consumer Rights Specialist will be responsible for supporting the development of Consumers International's Change Agenda programmes related to digital and technology issues such as data governance, artificial intelligence and trusted virtual economies - including privacy and agentic AI.

The Specialist will support, develop and deliver relevant, innovative and impactful projects and ensure we are constantly on the forefront of understanding consumers, their interests, challenges and environment, and the dynamics of policy making at international level.

Key Responsibilities

- Strategy: Support the implementation of the Artificial Intelligence Workstream with the Digital Programme team to ensure it's impactful in terms of outcomes for consumers in the digital economy and society and timely and appropriate given the international landscape.
- Project Management: Take the lead on implementing certain sub-workstreams and projects at the direction of the Director of Digital Programmes. These would include two main sub-workstreams including our AI Agentic work and Reimagining Privacy in the AI Era Campaign.
- Project Management:



Coordinate global opportunities to improve artificial intelligence policy for consumers across our membership and stakeholders.
- Insight Generation: Developing innovative, thought-provoking and original insight on consumer attitudes and on digital and artificial intelligence policy independently and/or with our members, partners and other stakeholders.
- Insight Generation: Provide regular new analysis and perspectives on consumers in the digital and AI economy and society that sets apart Consumers International as a place of new ideas and fresh thinking.
- Stakeholder Management and Representation: Develop and maintain a network of experts drawn from Consumers International's membership and in the wider digital rights community to ensure that the delivery of the digital change agenda supports their priorities and is based on the best intelligence.
- External Engagement: Represent Consumers International to external audiences in the political, academic, government, corporate, media and other opinion former arenas.
- Partnerships Proposals: Co-developing a pipeline of partnership opportunities, targets, proposals, and supporting content for Consumers International's engagement with values-aligned philanthropic and business partners, in collaboration with the broader AI and Consumers International team.

Personal Specification

Experience





- Robust insight generation with a good understanding of technology policy and system change.
- Experience of converting complex insights into powerful key messages, partnerships and programmes

- Strong project management
- Track record of building stakeholder relationships internally and externally, ideally in a global context Skills and Abilities
- The ability to think globally and engage an international cross-sector audience
- Strong sensitivity to working multiculturally
- Excellent written / verbal communication skills
- Ability to communicate at the right pitch with a variety of audiences including senior stakeholders and individual consumers
- Seeks creative and innovative ways to address perceived barriers and problems and adopt a solution-focused approach
- Thoughtful and decisive under pressure
- Interpersonal skills and the ability to build relationships
- Forward planning skills as well as ability to respond to day-to-day changing priorities
- Self-starter with can-do attitude, proactively proposing new ideas in support of our strategy and continuous improvement. Thrives building out recent ideas and entrepreneurial environment

Technology policy knowledge

- Technology policy knowledge Education / Training
- A minimum of a Bachelor's Degree in a relevant field (eg, Programme Management, Technology Policy, etc)

Other Requirements

- Commitment to the aims and objectives of Consumers International

- Able to travel globally

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 ARTIFICIAL INTELLIGENCE & CONSUMER RIGHTS SPECIALIST (Mumbai)
🏢 Citizen Consumer and Civic Action Group
📍 Mumbai