Key Deliverables (Essential functions & Responsibilities of the Job):

As a Customer Service Associate at Marks and Spencer, your main role is to assist customers, maintain store standards, and learn the basics of store operations.

Your key responsibilities include: 1.

Customer Service

• Greet & Assist Customers: Welcome customers with a friendly attitude and help them find what they need.

• Understand Customer Needs: Listen to customers, understand their preferences, and recommend suitable products. 2.

Store Standards

• Support Visual Merchandising: Help maintain the store’s appearance by following guidelines for product displays.

• Proper Product Handling: Ensure products are handled carefully and organized correctly on the shelves. 3.

Basic Operations

• Learn Store Procedures: Follow company guidelines for tasks like stocking, housekeeping, and cashiering.

• Assist with Cashiering: When needed, help with basic cashier duties to provide smooth service.

4. Growth & Learning:

• On-the-Job Training: Take part in training sessions to improve your skills and grow within the role.

📌 Apprentice (Mumbai)
🏢 Marks And Spencer
📍 Mumbai