Analyst Store Performance and Footfall

Field

Role detail

Function

Retail Operations and Store Governance

Reports to

Store Governance Lead

Direct reports

None

Location

Corporate Office - Bengaluru with travel as required

Role purpose

Produce the reliable daily view of store performance and the footfall denominator behind conversion. Prepare analysis and evidence for Governance Lead approval.

Key responsibilities

· Prepare the 09:30 report for sales, conversion, AOV, UPT, AMS, PSPD and billable footfall against approved baselines.

· Reconcile Tango counts with store-reviewed footfall and classify tagging, non-customer, downtime, zone and camera issues.

· Maintain the standard zone taxonomy, map version register, camera adequacy and uptime issue log.

· Identify persistent store, city, region, weekday and hourly performance exceptions and prepare root-cause hypotheses.

· Coordinate manual-count validation and disclose observed, corrected and estimated footfall separately.

· Prepare the corrected monthly footfall file for Governance Lead sign-off and Marketing use.

· Retain reproducible source files,



control totals, exception notes and approved adjustments.

Performance measures

KPI

Expected result

09:30 SLA

Draft report complete on every trading day

Reconciliation

All material Tango gaps investigated and classified

Issue ageing

Camera, zone and tagging issues carry owner and due date

Data integrity

Published totals reconcile to approved sources

Insight quality

Persistent exceptions converted into usable management actions

Authority and boundaries

May challenge source data and recommend that a metric be marked unreliable. Final definitions, publication and escalation remain with the Store Governance Lead.

Candidate profile

· Three to five years in retail MIS, business analysis or store operations analytics.

· Advanced Excel and working BI, reconciliation and data-validation capability.

· Robust numerical reasoning and clear business communication.

· Graduate in business, commerce, statistics, engineering or related field.

📌 Analyst - Store Performance and Footfall (Bengaluru)
🏢 Duroflex Group
📍 Bengaluru