Job Summary

Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processes. Duties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operations. Staff also manage ticketing, boarding passes, and customer inquiries at the terminal. Professionalism, patience, and solid communication skills are essential for maintaining service quality and airline reputation.

Responsibilities

- Assisting passengers during check-in, boarding, and departure processes.

- Handling baggage.

- Providing flight information.

- Ensuring passenger safety.

- Coordinating with airline and security teams for smooth airport operations.

- Managing ticketing and boarding passes.

- Handling customer inquiries at the terminal.

📌 Airport Ground Staff (Kanpur)
🏢 Namo Airways
📍 Kanpur