Admission/Online Operations Executive Delhi Posted : 13 Oct 2026 Experience : 4 - 9 Years

Skills

No Record Found Permanent Job Type 0 No of vacancies

Description

– Admission & Online Operations Executive

Location: Karol Bagh, New Delhi

Job Purpose To manage the complete admission process for online and offline courses at NEXT IAS, ensuring smooth admission operations, accurate student records, timely resolution of student queries, and a positive student experience.

Key Responsibilities

- Handle student enquiries related to admissions, courses, fees, batches, and enrollment procedures.
- Process online and offline admissions and verify fee payments before confirming enrollment.
- Issue fee receipts and student ID cards after payment verification.
- Manage batch creation, batch transfers, course transfers, and applicable fee collection.
- Maintain accurate admission records, student databases, and related documentation.
- Prepare and share Management Information System (MIS) reports with the Accounts Department and Management as required.
- Coordinate with Centre Heads and internal departments to resolve admission-related queries and operational issues.
- Handle student grievances related to refunds, center transfers, batch changes, course transfers,



and replacement requests as per company policies.
- Ensure proper coordination between the Admissions, Accounts, and Academic teams for smooth operations.
- Perform other admission-related and operational tasks assigned by the reporting manager.

Required Skills & Competencies

- Strong coordination, interpersonal, and student-handling skills.
- Good numerical, analytical, and problem-solving abilities.
- Proficiency in MS Excel and other MS Office applications.
- Ability to maintain accurate records and prepare MIS reports.
- Robust organizational skills with the ability to multitask and manage deadlines.
- A responsible, self-motivated, adaptable, and detail-oriented approach.
- High integrity, a student-focused attitude, and the ability to work independently.

Education & Experience

- Graduate or Postgraduate (any discipline) with having 4–9 years of relevant experience in admissions, backend operations, or student support.
- Experience in the education or EdTech will be preferred.

.

Others Details

Education Bachelor's Degree Industry Education Management Department Operations Zipcode Region Delhi Country INDIA

Attached information

📌 Admission/Online Operations Executive (Delhi)
🏢 NEXT IAS
📍 Delhi