We are looking for an organized, proactive, and customer-focused Admin Cum CRM Executive to manage daily administrative activities, maintain customer records, handle customer inquiries, and support the smooth functioning of office operations. The ideal candidate should have valuable communication skills, basic computer knowledge, and the ability to manage multiple tasks efficiently.

Key Responsibilities

- Manage customer inquiries, follow-ups, and communications through phone, email, and other channels.
- Maintain accurate records of customer interactions, leads, and sales activities.
- Coordinate with the sales and customer service teams to ensure timely follow-ups.
- Prepare reports, maintain documents, and manage data entry.
- Schedule appointments, meetings,



and follow-up reminders.
- Assist in lead management and track customer status in the CRM.
- Monitor pending tasks and ensure timely completion.
- Support other administrative tasks as required.

Requirements
- Graduated in any field.
- Previous experience in customer service or a similar role is preferred.
- Basic knowledge of MS Office, Excel,email, and internet applications.

Language Preferred :

Malayalam

English

Tamil

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person

📌 ADMIN CUM CRM (Kottakkal)
🏢 TOPAZ MPM
📍 Kottakkal