Job Title : Account Manager

Experience : 5+ Years

Job Type : Full-Time

Working Hours : 5:00AM to 2:00PM

Work Mode : Remote

Salary Range : 80,000 to 90,000 INR

Job Summary We are looking for an experienced and results-driven Account Manager to oversee client relationships, manage key accounts, and drive long-term business growth. The ideal candidate should have proven experience in account management, client servicing, stakeholder coordination, and revenue growth, along with excellent communication, leadership, and problem-solving skills.

Roles and Responsibilities

● Develop and maintain solid, long-term relationships with existing clients and key stakeholders.

● Act as the primary point of contact for client communication, ensuring timely responses and effective resolution of concerns.

● Understand client business objectives, requirements, and challenges to recommend appropriate solutions.

● Manage multiple client accounts simultaneously, ensuring client satisfaction, retention, and consistent service delivery.

● Coordinate with internal teams, including marketing, sales, creative, and technical teams, to ensure timely project execution and delivery.

● Monitor account performance, project progress, deliverables, and client satisfaction to ensure alignment with business objectives.

● Identify opportunities for account expansion, upselling, and cross-selling to maximize revenue growth.

● Develop account management strategies to strengthen client relationships and improve overall account performance.

● Handle complex client issues, escalations, and negotiations professionally.

● Conduct regular client meetings, business reviews, and performance discussions to provide updates and identify improvement opportunities.

● Prepare and maintain account reports, client presentations, meeting summaries, and performance documentation.

● Track client feedback, identify service gaps, and collaborate with relevant teams to implement improvements.





● Support contract renewals, scope discussions, and commercial negotiations where required.

● Identify potential business risks and proactively implement strategies to maintain client satisfaction and retention.

● Contribute to business growth by building client trust, identifying new opportunities, and ensuring high-quality service delivery.

Required Skills and Qualifications :

● 5+ years of experience in account management, client servicing, customer success, or a related role.

● Excellent verbal and written communication skills, with the ability to interact confidently with clients and senior stakeholders.

● Strong expertise in client relationship management, account growth, and client retention.

● Proven ability to manage multiple accounts, competing priorities, and deadline Strong negotiation, problem-solving, conflict-resolution, and decision-making skills.

● Experience in identifying upselling and cross-selling opportunities and contributing to revenue growth.

● Proficiency in MS Office, Google Workspace, CRM platforms, and account management tools.

● Solid organizational, presentation, reporting, and stakeholder management skills.

● Ability to work independently, take ownership of client accounts, and collaborate effectively with cross-functional teams.

Qualifications

● Bachelor's degree in Business Administration, Marketing, Management, or a related field.

● Relevant professional experience in account management, client relations, or business development.

● Experience managing high-value accounts and working with diverse clients will be an advantage.

Preferred Candidate

A proactive, strategic, and client-oriented professional with a proven track record of managing key accounts, building long-term client partnerships, improving retention, and driving business growth. The candidate should demonstrate strong ownership, professionalism, and the ability to deliver measurable results while maintaining excellent client relationships.

📌 Account Manager (India)
🏢 Alyne
📍 India