Job Description – CRM Executive (Real Estate)

Department: Customer Relationship Management

Job Responsibilities:

- Maintain customer data, plot booking records, and payment details in CRM software.
- Follow up with customers regarding pending payments, installments, and outstanding dues.
- Coordinate with Sales and Accounts teams to resolve customer queries.
- Send payment reminders and prepare daily follow-up reports.
- Handle customer complaints, feedback, and post-sales services.
- Track plot bookings, agreements, registrations, and documentation.
- Maintain accurate customer interaction records and ensure timely communication.

Qualification:

- Graduate in any discipline; BBA/B.Com preferred.
- Basic knowledge of MS Excel and CRM software.





Experience:

- 1–3 years of experience in CRM or customer relationship management.
- Experience in real estate or property dealing will be preferred.
- Freshers with good communication skills may also apply.

Required Skills:

- Good communication and follow-up skills.
- Robust coordination and customer-handling abilities.
- Basic computer proficiency and attention to detail.
- Ability to maintain records and meet deadlines.

Pay: From ₹22,000.00 per month

Work Location: In person

📌 CRM Executive (Gwalior)
🏢 Dsc
📍 Gwalior