Job Summary

In this challenging position as Customer Support executive, you will be managing the customer support activities (mainly email, call and Chat support) for a quick growing trade market company .

Responsibilities and Duties

- To provide email, call, chat support for international customers
- Take part in daily stand-up meetings
- Utilize and build FAQs, Solution Guides and Knowledge Base
- Maintain up to date and accurate process documentation Compile requirements for IT for new developments
- Support requests from senior management
- Effective written and verbal communication
- Self-driven and goal orientated + strong organizational talent.
- A positive can-do attitude and collaborate with international teams

Job Type: Full-time

Pay: From ₹25,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Education:

- Bachelor's (Preferred)

Experience:

- Customer Support Executive: 1 year (Preferred)

Language:

- Hindi (Preferred)
- English (Preferred)

Work Location: In person

📌 Customer Support Executive (Tiruchirappalli)
🏢 JOBBYCART
📍 Tiruchirappalli