Industry: Interior Design & Turnkey Interior Solutions
Location: Hyderabad
Experience: Minimum 10 Years
Employment Type: Full-Time

Job Overview

We are seeking a highly experienced and results-driven Regional Head to lead franchise expansion, business development, revenue growth, profitability, and end-to-end regional operations across Telangana and Andhra Pradesh.

The candidate will be responsible for establishing and expanding the franchise network, driving sales performance, ensuring operational excellence, and maintaining consistent business standards across all franchise locations.

This is a senior leadership role requiring strong business acumen, strategic planning, franchise management expertise, and complete ownership of regional performance.

Key Responsibilities

1. Franchise Development & Regional Expansion

- Identify potential markets, business opportunities, and suitable locations for franchise expansion across Telangana and Andhra Pradesh.
- Generate qualified franchise leads through networking, market research, channel partnerships, and strategic business development initiatives.
- Lead franchise presentations, commercial negotiations, partner evaluations, and deal closures.
- Evaluate potential franchise partners based on investment capability, business experience, location feasibility, and long-term growth potential.
- Oversee franchise onboarding, setup, operational readiness, and successful launches.
- Develop and execute regional expansion strategies aligned with the company's business objectives.

2. Revenue Growth & P&L; Management

- Take ownership of regional revenue targets, profitability, and P&L; performance.
- Prepare and execute annual and quarterly business plans, budgets, sales forecasts, and growth strategies.
- Monitor franchise-wise revenue, operating costs, profit margins, and overall financial performance.
- Identify opportunities to increase sales, improve profitability, optimise costs, and strengthen business performance.
- Ensure achievement of regional sales targets and sustainable growth across existing and new franchise locations.
- Monitor collections, outstanding receivables, and payment performance in coordination with the finance team.

3. Franchise Operations & Operational Excellence

- Oversee overall business operations across all franchise locations to ensure smooth, efficient, and standardised functioning.
- Ensure adherence to company SOPs, brand guidelines, operational policies, and service quality standards.
- Monitor daily business activities, franchise productivity, staffing, customer experience, and operational performance.
- Conduct periodic franchise visits, operational audits, and performance reviews.
- Identify operational bottlenecks and implement corrective actions to improve efficiency and performance.
- Coordinate with internal departments to ensure effective communication and seamless operations across the franchise network.

4. Sales Performance & Business Development

- Drive sales growth across franchise locations by monitoring lead generation, sales pipelines, conversion rates, and revenue performance.
- Guide franchise teams in improving customer acquisition, follow-ups, negotiations, and project closures.




- Support high-value sales opportunities and key customer negotiations wherever required.
- Develop business relationships with builders, developers, architects, real estate consultants, and other strategic partners.
- Work closely with marketing teams to implement regional campaigns, lead-generation activities, and market development initiatives.
- Monitor local competition, market trends, and customer preferences to identify growth opportunities.

5. Project Execution & Customer Experience

- Monitor overall project execution performance across franchise locations, ensuring adherence to committed timelines, quality standards, and customer expectations.
- Coordinate with design, production, procurement, project management, and site execution teams to resolve operational challenges.
- Review project delays, customer escalations, execution bottlenecks, and corrective action plans.
- Ensure consistency in design processes, quotations, material specifications, execution quality, and handover standards.
- Monitor customer satisfaction, complaint resolution, and post-handover service performance.
- Ensure franchise teams maintain transparency and professionalism throughout the customer journey.

6. KPI Management, MIS & Reporting

- Establish, monitor, and review regional and franchise-wise KPIs.
- Track franchise acquisition, sales performance, revenue achievement, profitability, lead conversions, project delivery, and customer satisfaction.
- Conduct weekly, monthly, and quarterly business reviews with franchise owners and location managers.
- Prepare consolidated MIS reports, revenue forecasts, performance dashboards, and operational updates for senior management.
- Identify underperforming locations and develop structured performance improvement plans.
- Ensure accurate and timely reporting through CRM and other company management systems.

7. Franchise Relationship & Stakeholder Management

- Build and maintain strong professional relationships with franchise owners and business partners.
- Act as the primary point of contact for regional franchise performance, business development, and operational escalations.
- Ensure franchise partners remain aligned with company policies, business objectives, commercial commitments, and brand standards.
- Support franchise partners in resolving business challenges and improving operational profitability.
- Coordinate with senior management on franchise performance, renewals, expansion opportunities, and major business decisions.

8. Team Leadership & Performance Development

- Lead, mentor, and guide regional sales, franchise, and operations teams.
- Oversee manpower planning, recruitment requirements, training, and performance evaluations across locations.
- Establish clear accountability, performance expectations, and reporting structures.




- Identify skill gaps and coordinate training programmes to improve team productivity and service standards.
- Build a performance-driven culture focused on revenue growth, customer satisfaction, and operational excellence.

9. Strategic Planning, Compliance & Risk Management

- Develop long-term regional growth strategies based on market potential, competitive positioning, and business performance.
- Evaluate new business opportunities, partnerships, and regional investments.
- Ensure franchise operations comply with applicable company policies, contractual obligations, and statutory requirements in coordination with relevant teams.
- Identify financial, operational, reputational, and commercial risks and implement appropriate mitigation measures.
- Present regional business performance, growth opportunities, and strategic recommendations to senior leadership.

Qualifications & Experience

- Minimum 10 years of relevant professional experience, preferably including 3–5 years in regional leadership, multi-location operations, or franchise management.
- Proven experience in franchise expansion, business development, sales management, and operational leadership.
- Experience in interior design, modular furniture, turnkey interiors, home improvement, building materials, or related industries is strongly preferred.
- Demonstrated ability to manage revenue targets, budgets, profitability, and regional P&L.;
- Strong track record in franchise acquisition, commercial negotiations, and high-value deal closures.
- Experience managing multiple locations, franchise partners, and cross-functional teams.
- Strong understanding of sales processes, customer relationship management, and business performance metrics.
- Excellent leadership, communication, negotiation, analytical, and problem-solving skills.
- Proficiency in CRM systems, MIS reporting, Excel, and performance dashboards.
- Bachelor's degree in Business Administration, Management, Marketing, or a related discipline. MBA preferred.

Ideal Candidate Profile

We are looking for a strategic and commercially driven leader with an entrepreneurial mindset, solid execution capabilities, and a proven ability to scale regional businesses.

The ideal candidate should be capable of independently driving franchise expansion, building a profitable regional network, strengthening operational performance, and taking end-to-end ownership of business growth across Telangana and Andhra Pradesh.

Pay: ₹1,200,000.00 - ₹2,000,000.00 per year

Application Question(s):

- How many years of total professional experience do you have?
- How many years of experience do you have in regional management, franchise operations, or multi-location business management?
- Have you worked in the interior design, modular furniture, home improvement, or building materials industry?
- Have you independently managed franchise expansion, including lead generation, partner evaluation, negotiations, and closures?
- How many franchise locations have you personally acquired or successfully onboarded?
- What is your current CTC, expected CTC, and notice period?
- Have you independently managed regional revenue targets, budgets, and P&L; responsibilities?

Work Location: In person

📌 Regional Head – Telangana & Andhra Pradesh (India)
🏢 PERSFT Tech
📍 India