A chain of Restaurant/ QSR is looking for energetic sales leader with strong experience in retail operations, revenue growth, and customer experience.

Key Responsibilities

- Develop and implement retail sales strategies to achieve revenue and profitability targets.

- Manage sales performance across restaurant outlets, QSR branches, and food retail locations.

- Monitor daily sales, average billing value, customer footfall, and outlet performance.

- Identify opportunities to increase revenue through promotions, upselling, cross-selling, and local marketing.

- Lead, motivate, and train outlet managers and sales teams to achieve business targets.

- Monitor customer satisfaction, service quality, and customer feedback.

- Coordinate with operations, kitchen, marketing, procurement, and finance teams.

- Analyze sales reports, budgets, margins, and outlet-wise performance.

- Support new outlet launches, market expansion, and local business development.

Requirements

Strong retail sales and business development skills

Experience in QSR, restaurants, food chains, or food retail

Multi-outlet sales and team management

Sales forecasting, budgeting, and revenue optimization

Customer relationship management and complaint resolution

Upselling, cross-selling, promotions,



and local marketing

Sales analysis, MIS reporting, and KPI tracking

Leadership, communication, negotiation, and problem-solving skills

Knowledge of POS systems, Excel, and sales reporting tools

Preferred Experience

- 12+ years of experience in retail sales, preferably in QSR, restaurant chains, or food service.

- Experience managing multiple outlets, sales teams, and revenue targets.

- Graduate / MBA in Sales, Marketing, Business Administration, or a related field preferred.

Retail Sales Head, Head of Retail Sales, Sales Head – Food, QSR Sales Head, Restaurant Sales Head, Food Retail Manager, Regional Sales Manager – QSR, Retail Operations Head, Restaurant Chain Management, Multi-Outlet Management, Food Service Sales, Revenue Growth, Sales Strategy, Outlet Profitability, Team Leadership, Customer Experience, Upselling, Cross-Selling, Sales Forecasting, MIS Reporting, Hospitality Jobs, Restaurant Jobs, QSR Jobs.

Benefits

Attractive salary based on experience

Performance-based incentives

Leadership role with business growth opportunities

Exposure to multi-outlet operations and expansion

Career advancement in the food and hospitality industry

📌 Retail Sales Head - Food (Madurai)
🏢 Smart Work Consultants
📍 Madurai