Coordination between Service Engineer and Customer

Handle and process Service complaints/AMC with accuracy and efficiency.

Prepare Service/ AMC quotation, Performa Invoice and as needed.

Coordinate with accounts team to create invoices.

Payment follow-up.

Log & Close Service Calls in the CRM

Take care of record of Service Engineers like, working hours, complaints solving nos., leaves etc.

Distribute complaints to Service Engineers as per their specialization and location.

Experience : Previous experience in a similar backend service coordination role will preferred

Strong organizational and multitasking abilities.

Good communication and interpersonal skills.

Proficient in Microsoft Office and CRM software.

Detail-oriented with a focus on accuracy.

Pay: ₹20,000.00 - ₹25,000.00 per month

Perks :

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Service Coordinator (Rajendranagar mandal)
🏢 AS EQUIPMENT
📍 Rajendranagar mandal