EV Two-Wheeler Sales Manager

Reporting To

General Manager / Dealer Principal

Job Purpose

To drive sales growth and profitability of the EV two-wheeler business by leading the sales team, delivering an exceptional customer experience, achieving sales targets, and ensuring smooth day-to-day showroom operations and administration.

Key ResponsibilitiesSales & Business Development

- Achieve monthly, quarterly, and annual sales targets.
- Develop and execute sales strategies to maximize showroom performance.
- Monitor sales enquiries, test rides, bookings, conversions, and deliveries.
- Ensure timely follow-up of leads generated through walk-ins, digital platforms, events, and referrals.
- Build and maintain robust customer relationships to improve retention and referrals.
- Monitor competitor activities, pricing, and market trends to identify business opportunities.

Team Leadership

- Recruit, train, motivate, and supervise the showroom sales team.
- Set individual sales targets and monitor performance through regular reviews.
- Conduct daily sales meetings and coaching sessions.
- Foster a customer-centric and high-performance work culture.

Customer Experience

- Ensure every customer receives a professional and personalized buying experience.
- Resolve customer concerns promptly and effectively.
- Monitor customer satisfaction scores and implement improvement initiatives.
- Ensure timely completion of vehicle registration, documentation, and delivery processes.

Showroom Administration

- Oversee the daily administration and smooth functioning of the showroom.
- Ensure showroom cleanliness, visual merchandising, branding, and display standards are maintained.




- Coordinate with housekeeping, security, maintenance, and other support services.
- Monitor attendance, staff discipline, duty rosters, and leave management.
- Ensure compliance with company policies, safety standards, and statutory requirements.
- Maintain adequate stock of office supplies, sales collateral, and customer amenities.

Inventory & Operations

- Coordinate with inventory and logistics teams for vehicle availability.
- Monitor demo vehicle readiness and test ride management.
- Ensure proper stock reporting and inventory reconciliation.
- Coordinate with the service department to ensure seamless customer handover and after-sales support.

Financial & Reporting

- Monitor daily sales performance and prepare MIS reports.
- Ensure proper documentation for retail finance, insurance, exchange, and subsidy-related processes where applicable.
- Track showroom expenses and support cost-control initiatives.
- Submit periodic business performance reports to management.

Marketing & Business Promotion

- Support local marketing campaigns, roadshows, corporate tie-ups, and promotional events.
- Coordinate digital lead generation and local advertising activities.
- Represent the dealership at exhibitions and community engagement programs.





Key Performance Indicators (KPIs)

- Achievement of sales targets
- Sales conversion ratio
- Customer Satisfaction (CSI/NPS)
- Team productivity
- Revenue and profitability
- Lead response and follow-up effectiveness
- Showroom audit and compliance scores
- Inventory turnover
- Customer retention and referral business

Qualifications :

- Bachelor's Degree in Business Administration, Marketing, or a related discipline (MBA preferred).

Experience

- 5-8 years of automobile sales experience, with at least 2-3 years in a managerial role.
- Experience in EV sales or premium two-wheeler sales is preferred.

Skills & Competencies

- Strong sales and negotiation skills
- Leadership and people management
- Customer relationship management
- Knowledge of EV technology and charging ecosystem
- Financial and business acumen
- Excellent communication and presentation skills
- Analytical and problem-solving ability
- Proficiency in MS Office and CRM systems
- Planning, organization, and administrative capabilities

Personal Attributes

- Customer-focused with a proactive approach
- Self-motivated and target-oriented
- Strong leadership and decision-making abilities
- High level of integrity and professionalism
- Ability to work under pressure and meet deadlines
- Positive attitude and adaptability in a fast-evolving EV market

Pay: ₹30,000.00 - ₹45,000.00 per month

Benefits :

- Cell phone reimbursement
- Provident Fund

Education :

- Higher Secondary(12th Pass) (preferred)

Experience :

- ManagerPlus: 3 years (required)

Work Location: In person

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