We are looking for a dynamic and professional Front Office Receptionist to be the first point of contact for our firm. This role is a hybrid of traditional front-desk hospitality and sales support. You will be responsible for welcoming guests, managing project inquiries, and ensuring our lead database is kept up to date.

Key Responsibilities

- Front Desk Management : Greet visitors with a qualified demeanor and maintain a clean, organized reception area.
- Project Inquiry Handling : Address basic queries from walk-ins or callers regarding our high-rise residential projects, including location highlights, unit types, and basic amenities.
- CRM Data Entry : Accurately log all visitor and caller information into our CRM to ensure the sales team can follow up promptly.
- Site Visit Coordination : Schedule site visits for prospective buyers and coordinate with the sales managers on-site.
- Administrative Support : Manage incoming calls, handle courier deliveries, and assist the management team with clerical tasks.

Requirements & Qualifications

- Education :



Bachelor’s degree in any field (Fresh graduates are encouraged to apply).
- Communication : Exceptional verbal and written communication skills in English, Hindi, and Punjabi .
- Technical Skills : High proficiency in Google Sheets and Gmail. Ability to organize data cleanly and efficiently.
- Availability : Must be comfortable with a 6-day work week , including weekends, as these are peak times for client visits (a compensatory off-day will be provided during the week).
- Traits : A proactive "can-do" attitude, punctuality, and the ability to represent a premium brand to high-net-worth individuals.

Compensation :

- Fixed portion: 15k - 20k per month depending on prior experience

ONLY CANDIDATES WITH A LONG TERM VISION ARE ENCOURAGED TO APPLY.

DO NOT APPLY IF YOU ARE SIMPLY LOOKING FOR A PAY HIKE.

Pay: ₹15,000.00 - ₹20,000.00 per month

Education :

- Bachelor's (preferred)

Experience :

- total work: 2 years (preferred)

Language :

- English (preferred)

Work Location: In person

📌 Front Office Executive (Receptionist) (Ludhiana)
🏢 Umbera Group
📍 Ludhiana