Department : Sales

Location : Raipur, Ahmedabad

Designation : Receptinist

Reporting To : Sales Manager

Job Summary

We are looking for a polite, well-organized, and presentable Receptionist to manage the front desk of our sales office. The role involves handling walk-in clients, managing calls, coordinating with the sales team, and ensuring a smooth and professional first impression for visitors.

Key Responsibilities

- Greet and welcome walk-in customers, clients, and visitors in a professional manner Maintain the visitor register and ensure proper entry protocols Coordinate customer meetings and inform the sales team about visitor arrivals Handle basic customer inquiries and route them to the appropriate department Assist in appointment scheduling and follow-ups, as required Handle and oversee daily sales office operations, staff coordination, and administrative support Support the sales team with routine administrative tasks Maintain office records, forms, files, and stationery inventory Track and update stationery usage and prepare inventory reports Handle courier, dispatch, and incoming/outgoing mail Cross-check all departmental reports for accuracy and completeness Verify and maintain correctness of CRM data entries Provide ledger and account details to the sales team whenever a customer visits the store Review and cross-check designs uploaded on Vastra Perform quality checks on samples before approval Manage visual merchandising and article setup as per company guidelines Set up and maintain mannequins with the latest styles and proper display standards Supervise housekeeping staff to ensure cleanliness and order across all areas Prepare, verify, and submit sales office expense reports regularly Make same-day follow-up calls to cash order customers for feedback and experience Make same-day follow-up calls to walk-in customers without purchase to understand reasons and feedback Handle post-purchase queries, complaints, and service requests professionally Manage return, exchange, and repair processes as per company policy Share customer concerns and service-related issues with relevant departments Build customer trust and loyalty through timely and satisfactory resolution Identify recurring or unresolved issues and escalate them to senior management

Required Skills & Competencies

- Good communication skills (Hindi, Gujarati preferred)
- Pleasant personality with a customer-friendly approach
- Good telephone etiquette
- Ability to multitask and stay organized

Qualifications & Experience

- Minimum 12th pass / Graduate preferred :

- 0-2 years of experience as a receptionist or front desk executive

Aryan Makwana(HR) : (phone hidden)

Job Types : Full-time, Permanent

Pay: ₹18,000.00 - ₹30,000.00 per month

Perks :

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Receptionist (Raipur)
🏢 STREE LIFESTYLE
📍 Raipur