The Delivery Champion is responsible for managing end-to-end tractor delivery operations, ensuring smooth coordination between customers, sales team, and service staff. The role includes hiring and managing salesmen, improving field productivity, ensuring timely deliveries, and maintaining high customer satisfaction. The person will monitor daily performance, achieve delivery targets, and strengthen dealer/branch operations.

Key Responsibilities

1) Tractor Delivery Management

- Ensure timely and smooth tractor deliveries as per customer commitment.
- Coordinate with sales, service, RTO/registration, and transport team for delivery completion.
- Maintain delivery checklist: PDI, accessories, documents, registration, warranty activation.
- Ensure proper delivery process with customer satisfaction and acknowledgment.

2) Sales Team Handling

- Hire and onboard field salesmen as per target requirement.
- Train salesmen on product knowledge, selling skills, and customer handling.
- Monitor daily field activity and performance of the sales team.
- Maintain discipline and ensure proper reporting format.

3) Productivity Improvement

- Increase salesman productivity through route planning and village-wise coverage.

- Daily monitoring of:

- Calls/visits done

- Leads generated

- Test drives arranged

- Booking conversions

- Set daily, weekly, and monthly targets for salesmen and track achievements.

4) Lead & Customer Management

- Ensure customer follow-ups for deliveries and pending payments.




- Handle customer issues during delivery and ensure quick resolution.
- Maintain customer database and delivery status records.

5) Reporting & Documentation

- Prepare daily and weekly reports on:

- Delivery plan vs actual

- Salesmen performance

- Pending deliveries & reasons

- Maintain delivery files and necessary documents properly.

6) Coordination & Branch Support

- Coordinate with mechanics and service team for delivery readiness.
- Support branch operations to ensure smooth sales and service workflow.
- Ensure showroom/branch cleanliness and vehicle display readiness (if required).

Required Skills :

- Strong team management and leadership skills
- Ability to hire, train and manage sales team
- Valuable communication and customer handling skills
- Planning and coordination capability
- Strong knowledge of tractor delivery process and basic documentation
- MS Excel / reporting skills (basic)

Qualification

- Minimum: 12th / Graduation preferred
- Experience: 1-3 years in tractor sales/delivery/field team handling preferred

Performance KPIs (Key Success Metrics)

- On-time tractor delivery ratio
- Delivery target achievement
- Number of salesmen hired & active
- Salesmen productivity (daily visits/leads/booking conversion)
- Customer satisfaction score
- Reduction in pending deliveries

Pay: ₹35,000.00 - ₹37,521.41 per month

Benefits :

- Health insurance
- Provident Fund

Work Location: In person

📌 Delivery Champion (Sehore)
🏢 Indofarm Equipment
📍 Sehore