The Manager (Data & AI) for Technical Solutions Engineering will be responsible for leading and growing a regional team of Data & AI technical experts in India , focused on providing resiliency and smooth operation of customer production workloads. This leader will oversee support operations during APJ and EMEA business hours with close alignment with other global teams to ensure 24x7 support coverage through coordination with other regions. This team resolves complex and long-running data engineering use cases raised by Databricks customers to support the success of live use cases - which includes performance optimization, ensuring resiliency of production jobs, helping customers stabilize workloads on current products and features, and more. You will be able to understand the real-world business problems our customers are solving with data and are committed to helping them achieve reliability and performance of their systems to meet their goals.

Serve as the Tech Solutions Manager for an elite team of Data & AI specialists that can provide coverage of customers across EMEA & APJ business hours.

Engage with top customers to understand how to support their business needs with their Data & AI strategy, in collaboration with field engineering and sales when required.

Proven people leadership experience: at least 3+ years as a manager

- 10+ years in the IT industry, with a strong background in Software Engineering with specialization in Data Engineering, ideally with Big Data & Cloud experience.




- Experience leading teams either in engineering, technical support, or consulting. Support experience is not required - but customer facing experience is highly desirable .
- Hands-on experience in at least two of the following at production scale:
- Big Data (Spark, Hadoop, Kafka)
- Machine Learning / Artificial Intelligence projects
- Data Science / Streaming use cases

Bachelor’s/Master’s in Computer Science or equivalent technical field.

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T;, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. To learn more, follow Databricks on LinkedIn , X , YouTube , and Instagram .

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.

📌 IT Technical Coordinator (Bengaluru)
🏢 Databricks
📍 Bengaluru