RainFocus, one of the most innovative software companies, is in search of an exceptional Solution Architect.

Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting.

The Solution Architect (SA) is a critical member of the RainFocus Client Success organization and the senior-most technical resource within the implementation consulting IC track. Once an implementation begins, the SA owns the overall architecture of the client's event program — aligning platform design and configuration with the client's strategic business objectives and ensuring that the implemented solution is scalable, innovative, and built to last. Solution Architects are trusted advisors to executive-level client stakeholders. Beyond their own engagements, they mentor Solution Consultants, contribute to process and methodology improvement, and represent RainFocus's implementation expertise through thought leadership and client advocacy.

Own the overall solution architecture for client implementations. Take full ownership of the architectural design for assigned client event programs — leading solution design that considers client requirements, system integrations, scalability, and technical feasibility. Build and maintain trusted advisor relationships with VP and C-suite client stakeholders — understanding their strategic objectives and aligning RainFocus solutions with long-term business goals. Lead the end-to-end solution design process — collaborating closely with Solution Consultants and technical teams to ensure successful implementation. Drive adoption of RainFocus platform capabilities to maximize client value and strengthen long-term partnership





Provide oversight across the client implementation portfolio. Ensure adherence to project timelines, quality standards, and client expectations across the full portfolio of client events. Collaborate with project managers and leadership to define project scope, resource allocation, and deliverable expectations. Lead discovery calls, post-conference reviews, and client communications. Provide active mentorship, expertise, and best practice guidance to Solution Consultants and other team members — fostering a culture of continuous learning, knowledge sharing, and professional development within the implementation team

8+ years of software implementation experience, with deep expertise implementing SaaS platforms for enterprise-level clients, 3-5 years within SaaS event technology, preferrably RainFocus experience

Demonstrated track record of gathering, documenting, and translating complex requirements, configurations, and integrations across multiple systems

Proven ability to own overall solution architecture for complex, multi-stakeholder enterprise implementations

Demonstrated ability to serve as a trusted advisor to executive-level client stakeholders — aligning solutions with long-term business strategy

Exceptional problem-solving skills and ability to adapt to evolving project requirements and client needs while maintaining quality and client satisfaction

Experience in the event technology, marketing technology, or enterprise B2B SaaS implementation space

Excellent written and verbal communication skills — able to convey complex ideas clearly to both technical and non-technical executive audiences

Ability to travel domestically and internationally up to 20%

Proficiency in HTML, CSS, SQL,



and/or JSON for advanced customization and integration requirements

Experience with API testing tools such as Postman

Background contributing to industry thought leadership — whitepapers, conference presentations, or social media content

Extensive experience with APIs — designing and implementing complex integrations across enterprise systems

implementation professionals.

Translates complex, multi-stakeholder client requirements into elegant, scalable architectural solutions — sees the whole picture and designs for long-term success, not just immediate delivery

Elevates the capability of the implementation team through mentorship, knowledge sharing, and thought leadership — creates lasting organizational value beyond individual engagements

Actively contributes to the industry and organization's knowledge base — shares insights, drives innovation, and positions RainFocus as a leader in enterprise event implementation

Our teams serve Fortune 500 companies — including Adobe, Cisco, and IBM — to plan and execute in-person, virtual, and hybrid events around the world. Those experiences are delivered through our industry-leading software platform, combining powerful business intelligence with seamless event operations to elevate the attendee experience and accelerate marketing results. We champion balance, believe in each other, and help every employee grow their career and market value.

We offer competitive compensation, outstanding advantages, an immediately vested 401(k), generous PTO, and a collaborative environment where you can grow and take your career to the next level. Come be part of a company that is changing the market — it will be challenging, fun, and exciting

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. If you would like more information about how your data is processed, please contact us.

📌 IT Solutions Architect - Remote/Hybrid Working (India)
🏢 RainFocus
📍 India