At NielsenIQ, a Collector performs the collection process to ensure payment of invoices according to the policies and procedures in NielsenIQ. Collecting accounts receivable allowing its operation in terms of NielsenIQ cash flow
Responsible for monitoring and maintaining assigned accounts- Customer calls, and any correspondence , customer reconciliations in order to follow-up collection in a fast paced goal oriented

- Define in conjunction with I2C Manager and Revenue Controller collection target according to the process
- Monitor and record customer account details for non-payments, delayed payments and other irregularities (disputes)
- Identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in NielsenIQ
- Escalate with Revenue Controller and CS to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal Nielsen process
- Providing customer service regarding collection issues, process and review account adjustments, resolve client disputes and short payments
- Accountable for reducing delinquency for assigned accounts
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
- Must communicate & follow up effectively with Client Service / Revenue Controllers regarding commercial disputes resolutions and additional actions to accelerate the collection process
- Establish and maintain effective and cooperative working relationships with Revenue Associates to accelerate actions financial disputes resolution
- Support Cash Applications team on invoicing reconciliation, payments identifications

Degree in Finance or Accounting preferred
Fluency in English and local language mandatory third regional language preferred
Experience working in multinational, multi-cultural environment




Experience working with remote counterparts
Experience of 2-6 yrs working in Collections

Flexible working workplace
LinkedIn Learning
Employee-Assistance-Program (EAP)
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📌 Full Time Senior Credit Controller (India)
🏢 Nielseniq
📍 India