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Offers attentive service and adapts to any constraints guests may have
welcomes guests and provides waiter service
cleans and tidies the restaurant and preparation areas after closing
Before every work shift, finds out about dish composition and any shortages
Communicates and cooperates closely with the other departments (kitchens, bars, lobby, banquet etc)
Helps increase customer loyalty through quality of service
Conveys an attitude in tune with the brand, contributing to the friendly atmosphere of the restaurant and dining rooms
Recommends and promotes the F&B; and bar offers. In a wider context, is familiar with the hotel's services and latest offers
Controls and analyses, on an on-going basis, in order to optimize the following:
Quality levels of product and service
Coordinates and supervises the preparation, presentation and service of food products to ensure the highest quality at all times

To ensure that all promotional materials are clean, well presented and ready before operation.
Ensuring the restaurants and pantry’s are clean, organize and in valuable condition either slow or busy season.
Make sure that the cushions, seat covers, table games, movie screen and projector are in good condition and well presented.




Proper par stock and FIFO policy is implemented all the time to beverages & food products.
Implements a daily, weekly and monthly checklist for the entire bar/ restaurants and ensures proper follow-up to attain maximum quality and efficiency.
Implements guidelines, policies, and procedures for those operating outlets.
Must be an example of the Pullman Values, brand standards, and a champion of grooming and appearance guidelines.
Takes part in meeting the department's targets by respecting the procedures and internal audits applicable in the hotel.
Helps manage crockery and appliances by avoiding breakages
May be asked to help with general inventories.
Applies the hotel's security regulations (in case of fire etc).
Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc)
Check on guests to get feedback on the quality of their meals, service, etc. and share any problems that arise immediately-inform Restaurant Manager immediately, but try to take care of the problem at once.
Have an excellent knowledge about wines and different items on the menu in order to be able to help guests, answer question, and give other suggestions.
Be thorough in knowledge of the Hotel, services offered, operating hours of all F&B; outlets etc.
Perform other related duties & special projects as assigned by the immediate Supervisor.

To focus on achieving hotel profitability through revenue generation and effective cost controls, directly implement brand standard, achieve guest satisfaction (RPS) targets and team member satisfaction goals (EES) in addition, he/ she is responsible to participate F&B; training.

Knowledge and Experience
Minimum of 1 year of Restaurant experience, preferably in the luxury setting lifestyle resort & stand-alone concept restaurant.

📌 Hotel Guest Services Assistant (Jaipur)
🏢 Accor
📍 Jaipur