Role Overview : We are looking for a Forward Deployed Product Manager who can bridge the gap between product strategy, customer requirements, and technical execution. This role combines product management with hands-on customer engagement, requiring the ability to work closely with healthcare clients, understand complex business problems, and translate them into scalable AI-powered product solutions.Customer Engagement and Problem Discovery : - Work directly with customers and business stakeholders to understand their workflows, pain points, and operational challenges.- Conduct discovery sessions to identify high-impact problems that can be solved through AI, automation, and data-driven products.- Translate customer needs into clear product requirements, use cases, user stories, and acceptance criteria.- Act as the primary product interface between customers, engineering, data science, and implementation teams.Product Strategy and Roadmap : - Define product vision, strategy, and roadmaps aligned with customer needs and business objectives.- Prioritize features and initiatives based on customer impact, business value, technical feasibility, and scalability.- Identify opportunities to convert customer-specific solutions into reusable product capabilities.- Balance rapid customer delivery with long-term product architecture and maintainability.AI and Data Product Development : - Partner with AI/ML engineers, data scientists, data engineers, and software engineers to develop AI-powered solutions.- Translate complex healthcare data problems into actionable product requirements and measurable outcomes.- Understand the capabilities and limitations of machine learning, generative AI, LLMs, automation, and data pipelines.- Define evaluation criteria, success metrics, and feedback loops for AI-driven product features.- Work with engineering teams to address data quality, model performance, integration, and workflow automation challenges.Forward Deployment and Implementation : - Drive end-to-end execution of customer-facing product initiatives,



from discovery and prototyping to deployment and adoption.- Work closely with implementation and engineering teams to configure, integrate, test, and deploy solutions in customer environments.- Troubleshoot product and workflow issues, identify root causes, and coordinate resolution with technical teams.- Iterate rapidly based on real-world customer feedback and production performance.Cross-functional Leadership : - Collaborate with engineering, design, data science, sales, customer success, and leadership teams.- Translate business priorities into executable plans and ensure alignment across stakeholders.- Manage competing priorities, dependencies, risks, and delivery timelines.- Communicate product decisions, progress, trade-offs, and outcomes effectively to technical and non-technical stakeholders.Product Analytics and Business Impact : - Define and track KPIs related to product adoption, customer outcomes, operational efficiency, accuracy, and ROI.- Use customer feedback and product usage data to identify improvement opportunities.- Measure the business impact of deployed solutions and continuously optimize product performance.Requirements : - Looking for only Tier 1 Institute Candidates.- 4+ years of experience in product management, technical product management, solutions engineering, forward-deployed engineering/product roles, or related positions.- Experience building and deploying enterprise software, data products, AI/ML products, or workflow automation solutions.- Strong customer-facing experience, including requirements gathering, stakeholder management,



and translating business problems into technical solutions.- Proven ability to work closely with engineering teams and drive product execution from concept to deployment.- Strong analytical, problem-solving, prioritization, and decision-making skills.- Ability to navigate ambiguity and manage multiple initiatives in a fast-paced environment.- Excellent communication and presentation skills.Technical Skills and Preferred Experience : - Working knowledge of SQL, APIs, data workflows, databases, and system integrations.- Understanding of AI/ML concepts, generative AI, LLMs, RAG, and AI-powered automation.- Familiarity with cloud platforms such as AWS, Azure, or GCP.- Experience with product management tools such as Jira, Confluence, and product analytics platforms.- Ability to collaborate on technical architecture discussions and understand engineering trade-offs.- Experience in healthcare technology, health insurance, payer operations, provider data, or healthcare analytics is an advantage.- Exposure to enterprise implementations, customer deployments, proof of concepts, and product experimentation is preferred.What Success Looks Like : - Customer problems are translated into explicit, actionable product solutions.- AI and data products are deployed successfully and deliver measurable business value.- Customer-specific requirements are converted into scalable product capabilities wherever possible.- Product adoption, operational efficiency, and customer satisfaction improve over time.- Engineering and business teams remain aligned on priorities, timelines, and outcomes.Ideal Candidate Profile : - We are looking for someone who combines product thinking, technical depth, and customer-facing execution. The candidate should be able to engage directly with customers, understand complex workflows, collaborate with technical teams, and take ownership of delivering solutions that solve real business problems.- The role is particularly suited to candidates who have worked in AI/data product management, enterprise SaaS, technical product management, solutions consulting with product ownership, or forward-deployed teams. (ref:hirist.tech)

📌 HiLabs - Forward Deployed Product Manager (Bengaluru)
🏢 HILABS INDIA PRIVATE
📍 Bengaluru