Softility - Observability Engineer - OTEL (Hyderabad)

Softility - Observability Engineer - OTEL (Hyderabad)

25 Oct
|
Softility
|
Hyderabad

25 Oct

Softility

Hyderabad

Experience : 8 - 12 YearsLocation : Hyderabad (Offshore)Shift Timings : Afternoon Shifts (1 : 00 PM - 10 : 00 PM IST)Role Overview : Lead the offshore engineering team in building and deploying a unified observability platform across production environments (GCP/Anthos clusters) and non-prod. The goal is to provide end-to-end visibility, using a modernized, open-source Open Telemetry (OTEL) stack while working to replace legacy monitoring and correlation tools.Key Responsibilities : Platform Architecture & Deployment : - Lead the deployment of the end-to-end open-source observability stack on GCP/Anthos Kubernetes clusters.Logging Layer Implementation : - Design and configure the logging pipeline using Data Prepper (for data enrichment), OpenSearch (for indexing and storage), OpenSearch Dashboards, and ElastAlert.Metrics & Distributed Tracing : - Implement the observability layer to capture metrics and traces from target API clusters using OTEL Agents and Collectors, routing them to Prometheus and Grafana Tempo.UX & Infrastructure Monitoring : - Set up Synthetic and Real User Monitoring (RUM) using K6 Synthetics, Black box Exporter, and Grafana Faro, alongside infrastructure monitoring via Node Exporter and Kube-state-metrics.Configuration as Code (CaC) & GitOps : - Ensure all observability infrastructure, OTEL collector configurations, and dashboards are version-controlled in Git and deployed automatically using Jenkins pipelines and Terraform.Dash boarding & Alerting : - Develop unified, SLO/SLI-driven Grafana dashboards covering the four golden signals (Latency, Errors, Traffic,



and Saturation).- Configure alert deduplication, correlation, and routing using Prometheus and Alert manager.Migration & Parity Validation : - Run parallel validations to map and migrate existing New Relic dashboards/alerts and Splunk logs to the new Grafana/OpenSearch stack, ensuring full parity before legacy platform turn-down.Team Leadership : - Mentor offshore engineers, identify and bridge skill gaps within the team, and collaborate closely with onshore leads and enterprise architects.Required Technical & Professional Skills : - Core Observability : 8+ years of experience in observability, APM, and logging.- Deep expertise in OpenTelemetry (OTEL) instrumentation (Agents/Collectors) is mandatory.- Open-Source Stack : Solid hands-on experience with Prometheus, Grafana, Tempo, and OpenSearch/ELK stack.- Legacy Tool Migration : Proven experience working with or migrating away from commercial tools like Splunk and New Relic.- Cloud & Containers : Strong proficiency in Kubernetes orchestration (GCP/Anthos environment experience preferred) and micro services architecture.- Infrastructure as Code (IaC) : Advanced skills in Terraform and CI/CD pipelines (Jenkins) for automated deployments.- Scripting & Synthetics : Experience with synthetic transaction scripting (K6, Playwright, or Puppeteer).- Leadership : Demonstrated experience leading offshore technical teams, managing project milestones, and driving architectural best practices.- Excellent communication skills for onshore-offshore coordination.Education : Preferred any IT Background - UG OR PG (ref:hirist.tech)

📌 Softility - Observability Engineer - OTEL (Hyderabad)
🏢 Softility
📍 Hyderabad

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