Our partner is looking for a Senior Salesforce Admin based in India. We are seeking an experienced Salesforce Administrator to manage, optimize, and modernize a mature Salesforce environment spanning Sales Cloud and Service Cloud. In this hands-on role, you will oversee complex workflows, custom configurations, and critical integrations that support essential business operations. You will collaborate with cross-functional teams to transform business requirements into scalable, reliable, and effective Salesforce solutions. A key focus will be modernizing legacy automation, maintaining seamless data flows, and strengthening platform security and performance. You will also have the opportunity to leverage AI-powered tools to accelerate troubleshooting, streamline administration, and improve system maintenance. The position is fully remote within India, with working hours aligned with the US time zone. Accountabilities - Salesforce Administration and Security: Serve as the primary administrator for Sales Cloud and Service Cloud, managing users, roles, profiles, permission sets, field-level security, sharing rules, and user lifecycle processes. - Design, build, and maintain sophisticated Salesforce Flows, including record-triggered, screen, scheduled, and callout flows. Service Cloud Management: Integration Management: Maintain and troubleshoot integrations with NetSuite through Celigo/integrator. io, GoHighLevel, PDF Butler, Dialpad, Apollo, HubSpot, Outlook, and Microsoft Teams. Ensure reliable data synchronization across connected platforms. - API and Webhook Troubleshooting:



Configure and support custom API- and webhook-based integrations, investigate errors, analyze payload mismatches, and resolve data flow issues across systems. - Deployment and Release Management: Manage deployments between sandbox and production environments using Salesforce CLI, Metadata API, and Change Sets. Troubleshoot deployment failures, test coverage issues, and related technical challenges. - Build and maintain custom reports, report types, and dashboards to monitor sales pipelines, operational performance, and subscription-based business metrics, including monthly recurring revenue (MRR), annual recurring revenue (ARR), and churn. - Data Quality and Governance: Maintain accurate and reliable Salesforce data through validation rules, deduplication, regular audits, lead-source completeness checks, and continuous process improvements. - AI-Enabled Administration: Use AI-assisted tools such as Claude Code, Cursor, and ChatGPT to accelerate Flow development, formula creation, metadata analysis, documentation, and troubleshooting. - User Support and Enablement: Resolve end-user issues, provide training and documentation, and improve platform adoption across business functions. - Monitor Salesforce releases, evaluate new platform capabilities, and recommend improvements that strengthen system reliability, operational efficiency, and scalability. Requirements - Professional Experience: At least 8 years of dedicated, hands-on Salesforce Administration experience in complex, heavily automated environments. - Salesforce Administrator certification is mandatory.

📌 Senior Salesforce Administrator - Fully Remote (India)
🏢 Jobgether
📍 India