This opportunity requires that you work a specific shift as this is a region specific role.

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

We are seeking an Account Manager based in India to oversee a $5M+ Book of Business composed of EMEA customers. Collaborate with Renewal Specialists and CSM teams to drive Net ARR expansions, upsells, and ensure timely renewals.
Drive adoption of JumpCloud's solutions within existing accounts, identifying opportunities for further growth.
Cover EMEA working hours.
Fully remote
If you have a strong background in SaaS sales, a proven ability to exceed targets, and thrive in a fast-paced environment, we'd love to hear from you!

Account Management & Growth

Own a $5M+ BoB for EMEA-based customers, focusing on renewals, expansions, and upsells.
Leverage data-driven insights to identify growth opportunities within your portfolio.
Consistently meet or exceed Net ARR and related revenue targets.
KPI Ownership & Strategic Planning

Primary KPIs: Driving Net ARR, renewals, expansion revenue, and adoption metrics. Retaining existing ARR, highlighting & diffusing accounts at risk.
Develop targeted account strategies to drive product usage and uncover upsell/expansion opportunities.
Partner with CSM teams to ensure customer success, driving deeper adoption of JumpCloud's solutions.
Provide regular updates on performance, pipeline health,



and growth initiatives to the Head of International Account Managers.
5+ years of experience in SaaS sales or account management, ideally serving EMEA markets.

- Data-driven mindset with experience in CRM tools, pipeline analytics, and forecasting.
- Willingness and ability to work 12 pm-9 pm IST to align with EMEA business hours.

Bachelor's degree in Business, Computer Science, or a related field is preferred, not required ; MBA is a plus.
Familiarity with advanced sales methodologies (e.g., Experience in a hyper-growth SaaS setting managing complex portfolios.

High-Impact Role : Directly influence renewal rates, expansion revenue, and overall customer success for a key set of accounts.
Career Growth : Flexible Environment : Benefit from a hybrid work model with the resources and support you need to succeed.
JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

This role is remote in the country of India. Language:
JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.





You'll work with amazing talent across each department who are passionate about our mission. You'll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

To us that means creating ' human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. Rajat Bhargava, CEO

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [HIDDEN TEXT] with the subject line 'Scam Notice'

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📌 Account Manager - EMEA (Remote) (Bengaluru)
🏢 Jumpcloud
📍 Bengaluru