Service Assurance Engineer

At GTT , our Service Assurance Team manages and maintains GTT's international network, delivering exceptional support to customers worldwide. As a Service Assurance Engineer , you will be responsible for troubleshooting network issues, managing incidents through resolution, and ensuring a stable, resilient, and high-performing network environment.

Provide break/fix support across GTT's global network.

Work closely with customers, vendors, and internal teams to resolve service issues.

Configure network devices and support service migrations.

2+ years of experience in a Telco, Service Provider, or similar workplace.

- Experience with SD-WAN, Security, and SASE technologies.
- Experience with Layer 2 technologies, including VLANs, STP, and LACP.
- Knowledge of MPLS, L2VPN,



and L3VPN services.
- Strong communication, customer service, and problem-solving skills.

Cisco IOS and hardware experience.

Juniper JUNOS experience.

Certifications such as CCNA, JNCNA, Fortinet FCA, or Palo Alto PCNSA/PCCSA.

Experience in a NOC or Service Operations environment.

Remote working model

Close collaboration with product, engineering, and operations teams

Delivering stable, secure network platforms customers depend on

GTT is committed to inclusion, fairness, and equal opportunity. We encourage applications from candidates of all backgrounds and experiences.

📌 Remote Service Engineer (Pune)
🏢 GTT
📍 Pune