Sales and Customer Service Director (Faridabad)

Sales and Customer Service Director (Faridabad)

25 Oct
|
ABB
|
Faridabad

25 Oct

ABB

Faridabad

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
Vice President - Sales, Process Industries
In this role, you will have the opportunity to develop and execute an effective sales strategy for the Process Industries Division across North and East India, expanding ABB's market share and supporting sustainable business growth. Each day, you will define, plan, lead, and ensure the execution of sales strategies to meet qualitative and quantitative sales targets for products, systems, and services, ensuring sustainable order growth, revenue, profitability, market share, sales productivity, and customer satisfaction.
You will also showcase your leadership skills by managing, developing, and coaching the Sales organization, including sales managers and sales specialists within your scope, to meet business targets through effective teamwork.
The position will support business across the Metals, Mining, Mineral Processing, Cement, Pulp and Paper, and Hydrogen industry segments. Main stakeholders include customers, sales teams, sales managers, product management, business area/division teams, and cross-functional ABB teams.
Developing and implementing the overall sales and business development strategy for the Process Industries Division across North and East India.
Supporting the Sales organization to meet order volume, revenue, profitability, and product mix targets.
Managing project pursuit activities and related sales initiatives to sustain business growth.
Anticipating and identifying performance shortfalls and taking appropriate corrective and remedial actions in a timely manner.
Building and maintaining close relationships with key decision-makers in existing and potential customer organizations.




Improving customer satisfaction and ensuring a high level of customer engagement and experience.
Coaching, motivating, and developing direct and indirect reports in line with ABB policies and leadership principles.
Building effective, skilled, and capable teams through continuous development and capability building.
Reviewing organizational effectiveness, conducting competency assessments, and supporting continuous skill upgrades.
Ensuring adherence to ABB's core values, Code of Conduct, integrity standards, HSE requirements, and applicable global and local policies and processes.

You will join a collaborative, effective, and growing team, where you will have the opportunity to support strategic growth, build skills, build strong customer relationships, and contribute to ABB's Process Industries business across India.
You have 15+ years of relevant sales experience in industrial automation, electrification, or related technology-driven industries, with experience in sales strategy, business development, project pursuit, customer relationship management, and meeting revenue and profitability targets.
You have experience in selling automation solutions and services and electrification solutions, including switchgear, drives, motors, and related industrial solutions.
You have a minimum of 7 years of leadership and team management experience, with demonstrated ability to lead, coach, motivate, and develop effective sales teams.




You have a solid understanding of the Process Industries market, with experience in sectors such as Metals, Mining, Mineral Processing, Cement, Pulp and Paper, and Hydrogen.
You have well-developed presentation, verbal and written communication, self-management, and the ability to manage several priorities at once, and are comfortable working in a constantly evolving business setting.
You have a Degree in Electrical/Electronics Engineering or an equivalent qualification, are comfortable communicating in English, and are willing to travel 30-40% of the time across the assigned region and customer locations.

The ABB's Process Industries team engineers and delivers automation and electrification solutions from device to monitoring and control, ensuring our customers get the most out of their investment. Our digitalization solutions help improve plant and enterprise productivity, while reducing maintenance and energy costs. For our Marketing, Sales and Product Management team, understanding the full potential of our technology and the trend in our markets is highly rewarding. In addition, helping customers all over the world to improve efficiency, save resources and their decarbonization initiatives, gives our work a sense of Purpose. Bring your very own sense of pride and purpose as you help us advance the Fourth Industrial Revolution - creating a sustainable future for our planet, and your career. Join ABB and tap into our diverse global network, as you collaborate with and learn from our highly skilled teams. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.
Recruitment Fraud Warning
ABB never asks for payment from job applicants. For more information, read our full fraud warning notice at:

📌 Sales and Customer Service Director (Faridabad)
🏢 ABB
📍 Faridabad

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: sales and customer service director (faridabad) / faridabad