Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. We celebrate diversity and foster an inclusive setting, empowering our employees to be their authentic selves. Finance Applications Administrator Join us in bringing joy to customer experience. Five9 is a leading provider of customer experience software, bringing the power of AI and cloud innovation to customers worldwide. We are seeking an experienced Finance Applications Administrator to join our Finance Systems team. This role is responsible for the hands-on administration, configuration, and support of the applications that power Five9’s procurement, expense management, travel, taxation, sales compensation, time tracking, usage billing, and financial planning processes. The ideal candidate will have several years of hands-on experience administering finance or business applications. They bring strong attention to detail across system configuration, security, and data quality, and the communication skills needed to partner effectively with Finance, Procurement, Payroll, Sales Operations, Business Technology, InfoSec, and external vendors across a global organization. The position is based in Bangalore/Chennai in India, is a hybrid role combining in-office and work-from-home days, and requires regular overlap with United States business hours, with candidates expected to work until approximately 11:30 PM India Standard Time (IST) when needed.



Key Responsibilities • Serve as the primary hands-on administrator for Coupa and Ramp, including system configuration, security roles, workflows, and approval routing. • Administer and support additional finance and business applications — including NetSuite, Egencia, Replicon, Xactly, Avalara AvaTax, LogiSense, and Workday Adaptive Planning — as assigned. • Design, configure, and maintain workflows and approval routing that support procurement, expense management, travel, taxation, sales compensation, time tracking, usage billing, and financial planning processes. • Maintain and support finance integrations, including Coupa- and Ramp-related integrations and other finance integrations with NetSuite, partnering with Business Technology and InfoSec as needed. • The New CX Starts Here • Monitor and improve data quality across finance applications, identifying and resolving data integrity issues. • Build and maintain reports and dashboards that support Finance, Procurement, Payroll, and Sales Operations stakeholders. • Provide day-to-day user support, training, and troubleshooting for finance application users across the organization. • Partner with Finance, Procurement, Payroll, Sales Operations, Business Technology, and InfoSec to gather requirements and translate them into system configurations. • Support Five9’s AI Centre of Excellence by identifying and supporting opportunities to leverage AI to automate expense management, procure-to-pay, and bill-to-cash related processes.

📌 Finance Administrator - Work From Home / Hybrid (India)
🏢 Five9
📍 India