25 Oct
|
TP Health
|
Mumbai
Customer Support Executive
We are looking for dynamic, customer-focused individuals to join our team in Malad, Mumbai .
Key Responsibilities
Customer Interaction: Handle inbound/outbound calls
Issue Resolution: Resolve customer queries and complaints professionally at the first instance.
Documentation: Accurately record customer interactions and feedback in the CRM system.
Eligibility Criteria
~ Education:
- Graduates (Any stream) – Freshers are welcome!
- Undergraduates – Minimum 6 months experience in a BPO process required.
- Immediate Joiners required.
- Comfortable with Rotational Shifts (24/7 setting).
- 5-day working week with 2 rotational week-offs.
Work Location: Malad, Mumbai.
Required Skills
Communication: Fluency in English and Hindi is mandatory.
Soft Skills: Strong active listening, empathy, and ability to handle high-pressure situations.
Technical: Basic computer proficiency and decent typing speed.
📌 Immediate start Customer service assistant (Mumbai)
🏢 TP Health
📍 Mumbai