Business Support Specialist Location: Operations Employment
Type: Full-Time, Permanent

3Shape is a global leader in digital innovation, developing 3D scanners and CAD/CAM software solutions for the dental and audio industries. We are driven by a passion for creating technology that makes a real difference in people's lives. We are seeking a proactive and detail-oriented Business Support Specialist to join our India office based in Mumbai. This role is responsible for supporting and optimizing the overall operations for 3Shape in India. You will be a key player in ensuring our business runs smoothly, overseeing critical functions including administrative support, daily operations, sales ops support, inventory management, AR management and other aspects of a growing organization.

Reporting to the India Country Manager, you will work in close collaboration with the local commercial team as well as our global functions in Copenhagen and Poland, including Production, Global Supply Chain, and Finance. As a Business Support Specialist in Mumbai, you will be responsible for:
Managing and optimizing daily operations to ensure maximum efficiency and effectiveness.
Coordinating and ensuring timely and compliant customs clearance for all imports and exports.
Overseeing inventory management, including tracking stock levels, managing inflow/outflow, and optimizing warehouse operations.




Generating and issuing tax invoices (in compliance with GST regulations) and preparing financial statements for transactions.
Managing day to day operations by collaborating with our resellers and other partners

Bachelor's degree in Business Administration, Supply Chain Management, Finance, or a related field
Experience : 3+ years of experience in a similar role such as Operations, Sales Support, or Administration.
o Strong analytical and problem-solving skills with a data-driven mindset.
o Full professional proficiency in English (written and spoken).
o Advanced proficiency in Microsoft Office Suite, particularly Excel.

Experience working within the healthcare or medical device industry.
Experience working with an ERP system (e.g., SAP, Oracle).

Career development: Your growth is important to us. We provide close sparring, coaching, feedback, and personal development plans to support your career journey.
Competitive Compensation: We offer a competitive salary and benefits package in line with industry standards.
Comprehensive health insurance, Provident Fund (PF), and other statutory benefits.
Global Exposure: An opportunity to work with a market-leading global company and collaborate with international teams.

We are committed to celebrating human diversity, and we trust that the best way to reach outstanding business results, is by welcoming diverse people into our community.

📌 Business Support Specialist (Permanent) (Mumbai)
🏢 3Shape
📍 Mumbai