Our partner is looking for a Senior Salesforce Administrator based in India. We are seeking an experienced Senior Salesforce Administrator to manage, optimize, and enhance a mature Salesforce environment supporting critical business operations. In this role, you will oversee Sales Cloud and Service Cloud, designing scalable automation solutions, improving data quality, and streamlining workflows across multiple business functions. You will manage complex integrations with financial, marketing, communication, and productivity platforms to ensure seamless data exchange and reliable processes. Working closely with Sales, Client Success, Finance, Marketing, and IT teams, you will translate business requirements into effective technical solutions. You will also leverage AI-assisted tools and modern administration practices to improve troubleshooting, documentation, and operational efficiency. This remote opportunity is ideal for a technically proficient Salesforce professional who enjoys solving complex challenges and driving continuous platform improvement in a collaborative environment. Accountabilities: - Serve as the primary administrator for Salesforce Sales Cloud and Service Cloud, ensuring platform stability, performance, security, and usability. - Design, develop, maintain, and optimize Salesforce Flow automations, including record-triggered, scheduled, screen, and callout flows. - Review, rationalize, and migrate legacy Workflow Rules and Process Builder automations to modern Salesforce automation solutions where appropriate. - Build and maintain reports and dashboards that provide visibility into sales pipelines, operational performance, subscription revenue, and key business metrics, including monthly recurring revenue (MRR), annual recurring revenue (ARR),



and churn. - Manage and maintain integrations between Salesforce and connected platforms, including NetSuite through Celigo/integrator. io, GoHighLevel, HubSpot, Dialpad, PDF Butler, Apollo, Outlook, and Microsoft Teams. - Configure, monitor, and troubleshoot API-based and webhook-based integrations to maintain reliable data synchronization across business systems. - Support deployment and release management activities across sandbox and production environments using change sets, Metadata API, and Salesforce CLI. - Maintain data integrity through validation rules, regular audits, duplicate management, data cleanup, and continuous process improvements. - Investigate and resolve end-user issues, provide technical support, and develop clear documentation and training materials to encourage effective platform adoption. - Collaborate with technical and non-technical stakeholders across departments to understand operational challenges and deliver scalable Salesforce solutions. - Identify opportunities to simplify workflows, improve automation, and strengthen Revenue Operations (RevOps) processes. - Use AI-assisted tools to support administration, troubleshooting, documentation, and process optimization while maintaining quality and appropriate oversight. - Stay informed about Salesforce platform releases, emerging technologies, and industry best practices to continuously improve the setting. Requirements: - 8+ years of hands-on Salesforce Administration experience , preferably in complex, highly automated environments. - A valid Salesforce Administrator certification is required. - Strong practical expertise in Salesforce Flow automation, including designing, implementing, maintaining, and troubleshooting advanced flows.

📌 Senior Salesforce Administrator - Fully Remote (India)
🏢 Jobgether
📍 India