Works with more complex internal and external customers to procure payment of Accounts Receivable balances due. Prepares statements of accounts for customers.
Prepares analysis of accounts.
Conducts root cause analysis of late payments and suggests process improvements.
Participates in and/or leads projects related to Accounts Receivable improvement.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Customer focus - Building robust customer relationships and delivering customer-centric solutions.
Business Partnering - Collaborates with stakeholders and develops partnerships to drive performance that aligns to organizational goals and strategies; influences the organization by demonstrating knowledge of the business to provide guidance to support the decision making process and guiding the business towards positive results and organizational alignment; evaluates business environment using measures to mitigate risk and capitalize on opportunities.
Financial Internal Controls - Leverages internal control framework by assessing internal controls and developing remediation plans to mitigate financial reporting risks and respond to changing business needs.
High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
Experience
Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.
Junior Collection Manager is responsible for managing accounts receivable, ensuring timely collection of outstanding invoices from business clients, performing account reconciliations, and resolving disputes. Collections

- Manage an assigned portfolio of customer accounts, ensuring timely collection of outstanding balances and reducing delinquency
- Handle outbound and inbound calls to customers for payment reminders




- Conduct proactive outreach to customers via phone and email to resolve past-due invoices and secure payment commitments
- Maintain detailed and accurate collection notes and account histories within the system to support transparency and continuity
- Serve as a subject matter expert in collections processes
- Collaborate with field representatives and internal stakeholders to resolve complex customer issues and support strategic initiatives
- Contribute to the development and continuous improvement of collections policies, procedures, and tools to enhance efficiency and scalability
- Account Reconciliation (Recon)
- Perform periodic reconciliation of customer accounts
- Work with internal teams (billing, sales, finance) to resolve mismatches
- Maintain accurate and updated account statements

Coordinate with internal stakeholders (billing, operations, sales) for resolution

- Maintain dispute logs and provide root cause analysis
- Reporting & Analysis
- Prepare daily/weekly/monthly MIS reports on collections, aging, disputes
- Analyze aging reports to identify trends, highlight at-risk accounts, and provide actionable insights to leadership
- Provide insights and recommendations to improve collection efficiency
- Perform monthly and quarterly responsibilities such as Allowance Analysis and journal entry, collection escalation for doubtful accounts and monthly reporting package for collections metrics.
- Track KPIs such as DSO (Days Sales Outstanding), collection rate, dispute resolution TAT

Ensure adherence to company credit policies and collection procedures

- Maintain proper documentation for audits and compliance requirements
- Support internal and external audit queries related to receivables

Bachelors or Master’s degree in finance or equivalent

- 7–8 years of experience in Global Collections, including U.Experience managing large, high-volume AR portfolios with measurable impact on DSO
- Proficiency in ERP Systems & Collection Tools – SAP, Oracle, High Radius
- Shifts
- Mandatory Work from Office

Job Finance
Job Type Office
Relocation Package No

📌 Accounts Receivable Billing Associate (Pune)
🏢 Cummins
📍 Pune