Born in 1995, Airtel aims to offer global connectivity and unlock endless opportunities. Our presence is positioned to serve nearly 96% of the nation's population with infrastructure to sustain cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. At Airtel, we strive to go beyond our duties to create impactful solutions for consumers, while also preserving the ecological balance.
Here's what you will get to experience as an Airtel employee:
You get to go above and beyond to take responsibility, challenge the norms and take risks to create big things in more ways than one. You have the freedom to imagine, and an open canvas available to you to experiment and implement current ideas to gain depth and breadth of experiences.
Job Title Area Sales Manager – D2C
Designation Area Sales Manager
Sub-Function Operations
The purpose of this role is to spearhead delivery of all lines of businesses in the assigned geography (smaller circles) to maximise extraction while providing quality service to customers. The role is also responsible to lead both retail teams (mostly Postpaid) & Broadband teams with the aim to increase engagement within residential societies (RWAs) as the preferred service provider and additionally ensuring successful in-store operations.
Business Strategy & Planning:
Execute strategic plans for the D2C business in the assigned geography, aligning with overall organizational goals and market dynamics.
Manage budgets for the business, ensuring efficient resource allocation and adherence to financial targets.
Optimize the sales and distribution network to enhance market penetration and ensure a robust channel presence.




Manage the D2C product portfolio, including pricing strategies, packaging, and feature enhancements.
Identify and mitigate risks associated with market dynamics, regulatory changes, and operational challenges, ensuring business continuity.
Store Operations
Manage store profitability through delivery of agreed revenue/cost plan and ensure deployment of programs across all stores.
Implement processes to enhance the overall customer experience, focusing on service quality, customer satisfaction, and issue resolution.
Conduct thorough store/zone level analysis to identify trends, customer preferences, and competitive landscape, providing insights for informed decision-making.
Form partnerships and alliances with residential societies (RWA's) to advance the D2C business and drive Airtel as the preferred service provider.
Review and monitor performance of Territory Managers and Store Managers on an ongoing basis and provide requisite developmental support / inputs.
Chart out a clear talent development plan and identifies and grooms team members for higher responsibilities.
Collaborate with zonal/circle teams and central functions such as marketing, finance & HR to ensure alignment with broader company policies.
Knowledge, Certifications and Experience
Education Qualification Graduate (Full time), Master's degree in business administration from Tier 1/2 Business School
Total Experience 6-8 years of work experience in Sales or Marketing or Service in a leadership role from Media / Consumer Electronic / Telco or related industry
External Local Cable Operators
Knowledge of building retail channels and service operations

📌 Area Manager (Full Time) (Bengaluru)
🏢 Airtel Africa
📍 Bengaluru