A hospital receptionist acts as the primary point of contact, managing front-desk operations by greeting patients, scheduling appointments, and handling check-ins/check-outs. Key duties include updating electronic health records (EHR), verifying insurance, handling phone queries, and processing payments. Essential skills include proficiency in medical software (e.g., Epic), strong communication, and multitasking.

Responsibilities

- Patient Registration & Scheduling : Registering new patients, updating patient demographics, and scheduling/confirming appointments using scheduling software.
- Front-Desk Management : Greeting visitors, directing patients to correct departments, and maintaining a clean, welcoming, and organized reception area.
- Administrative Support : Answering phone calls, managing inquiries, managing sensitive, confidential information (HIPAA compliance), and scanning documents.
- Financial Tasks : Verifying insurance coverage, collecting co-payments, and managing billing queries.

Required Skills and Qualifications

- Education : Graduate and required; some college coursework or medical administrative certification is preferred.
- Technology : Strong computer skills,



including familiarity with MS Office Suite and EHR/PMS software (e.g., Epic, Cerner).
- Communication : Exceptional verbal and written communication skills.
- Soft Skills : High level of empathy, attention to detail, organization, and the ability to handle high-stress situations calmly.

Work Environment

- Physical Setting : Works in a fast-paced hospital, clinic, or emergency room, often involving long periods of sitting at a desk.
- Scheduling : May require flexible hours, including evenings, weekends, and holidays, due to 24-hour hospital operations.
- Hospital Reception Job Description (With Skills And Salary) A hospital receptionist is the first point of contact between a hospital and patients. They perform a variety of duties,
- Hospital Receptionist Job Description Template - Expertia AIResponsibilities. Greet patients and visitors promptly and courteously. Manage incoming phone calls and direct them to appropriate...

Pay: ₹8,346.73 - ₹21,550.40 per month

Advantages :

- Cell phone reimbursement

Work Location: In person

📌 Receptionists (Muzaffarpur)
🏢 Tirhut Central Hospital
📍 Muzaffarpur