Job Summary

A Gym Receptionist is responsible for managing the front desk of a fitness center, welcoming members, handling inquiries, managing memberships, and ensuring smooth daily operations at the reception area. The role requires excellent communication skills and a friendly, professional attitude.

Key Responsibilities

- Welcome members and visitors at the gym reception.
- Provide information about gym memberships, fitness programs, and services .
- Handle new member registrations, renewals, and payments .
- Answer phone calls and respond to customer inquiries.
- Schedule appointments for personal trainers, classes, or consultations .
- Maintain member records and update the gym database.
- Handle complaints or issues and escalate them to management when necessary.
- Ensure the reception area is clean, organized, and professional.
- Promote gym packages, offers,



and memberships.

Required Skills :

- Strong communication and customer service skills .
- Basic knowledge of computer systems and billing software .
- Friendly personality and professional appearance.
- Positive organizational and multitasking abilities.
- Ability to handle customer inquiries and complaints politely.

Qualifications

- Diploma or course in customer service, hospitality, or administration (preferred).

Experience

- 0-2 years experience in reception, front desk, or customer service roles (preferred).

Job Types : Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits :

- Provident Fund

Work Location: In person

📌 Receptionist : Gym (Chandor)
🏢 Deziners Studio
📍 Chandor