Medical Receptionist/administrator (Ramamurthy Nagar)

Medical Receptionist/administrator (Ramamurthy Nagar)

25 Oct
|
Rejoice physiotherapy and rehabilitation center
|
Ramamurthy Nagar

25 Oct

Rejoice physiotherapy and rehabilitation center

Ramamurthy Nagar

We are looking for a dedicated, organized, and friendly Medical Receptionist to be the face of our physiotherapy clinic. This role is perfect for someone who enjoys interacting with people, can handle a split-shift schedule, and is comfortable managing both patient care and clinic finances.

Role Overview

Location: kasturi nagar

Work Schedule: Split Shift

Morning: 9:00 AM - 1:00 PM

Evening: 4:00 PM - 8:30 PM

Note: Availability to handle urgent patient calls/inquiries during the afternoon break is required.

Key Responsibilities

1. Front Desk & Patient Coordination

Manage Appointments: Schedule, reschedule, and confirm patient sessions using our booking system.

Patient Welcome: Greet patients warmly, manage registration forms, and ensure a comfortable waiting experience.

Inquiry Management: Answer phone calls and respond to messages promptly, providing information about services and pricing.

1. Billing & Financial Management

Payment Collection: Handle all patient billing, including cash, card, and digital/UPI payments at the end of each session.

Invoicing: Generate accurate receipts and invoices for patients and insurance providers.

Daily Reconciliation: Maintain a precise daily log of collections and ensure the "cash-in-hand" matches the digital records before closing.

Dues Tracking:



Follow up on any outstanding balances or pending payments from regular patients.

1. Clinical & Attendant Support

Physio Assistance: Assist physiotherapists with minor tasks as needed (e.g., preparing treatment rooms or retrieving equipment).

Flow Management: Act as a clinic attendant to ensure the floor runs smoothly, directing patients to cubicles to minimize wait times.

Requirements & Skills

Communication: Excellent verbal skills with a compassionate "bedside manner."

Numerical Accuracy: Strong basic math skills and high attention to detail for handling money and billing.

Multitasking: Ability to handle a busy phone line while processing a payment and assisting a therapist.

Reliability: Strict adherence to split-shift timings and availability during the mid-day gap.

Tech-Savvy: Comfortable using computer software for scheduling and basic office tools (Word/Excel).

Why Join Us?

You will be a vital part of a team dedicated to helping people recover. We offer a supportive environment where your organizational skills directly impact the clinic’s success and the patient's recovery journey.

Pay: ₹10,000.00 - ₹15,000.00 per month

Advantages :

- Leave encashment
- Paid sick time

Work Location: In person

📌 Medical Receptionist/administrator (Ramamurthy Nagar)
🏢 Rejoice physiotherapy and rehabilitation center
📍 Ramamurthy Nagar

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